missing all files

[tonysclassicmovies]

It's been over a year and a new computer since I have used Coollector on my PC. I opened up Coollector and I have no movies. I tried downloading all of my backups but only tried the most recent. It states Coollector is already running. How can I resolve? Thank you.

[(cool) Hector]

It states Coollector is already running. How can I resolve?

If you can't find the instance of Coollector which is already running, even with the task manager, the easier is to restart your computer.

[tonysclassicmovies]

I restarted the computer and same result. I closed the Coollector program and tried to just open the backup file and received this error:
Aborting, please try again
ERROR: can't read file
It then shows the path on my C drive
Either the file is damaged (most likely) or something is blocking access to it (could be your antivirus)
I have my antivirus shutoff.

[(cool) Hector]

I closed the Coollector program and tried to just open the backup file

Yes, Coollector must be closed when you double click a backup file to check its content.

Either the file is damaged

Please send it to me so I can test it.

My email is: hector at coollector dot com

[(cool) Hector]

I checked your backups on the server and indeed your last backup (2024.04.11) is empty, I don't know why.

Your backups before that are all fine (starting with 2023.10.30).

You said that you have a new computer, that's too bad, maybe you could have found a better backup on your computer.