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 Post subject: Crashes
PostPosted: Wed Jun 10, 2020 7:53 pm 
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Joined: Thu Feb 06, 2020 2:28 am
Posts: 57
Once in a blue moon I get an error message that says something like "Coollector has crashed and will now close". So it closes and then (this is Windows 7) it brings me to a Windows temp directory showing a, I believe, dump file. I'm not worried about the crashes, since they're so infrequent but more just curious of the dmp files. Are they useful to you?

Cheers


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 Post subject: Re: Crashes
PostPosted: Thu Jun 11, 2020 12:49 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 6705
When the dump file is created by the release version, it contains hardly any information that I can use. But if the user can reproduce the bug (and I can't reproduce it on my own computer), then I can send a debug version to the user and this time the crash dump it'll created will really help me to understand the bug.


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 Post subject: Re: Crashes
PostPosted: Thu Jun 11, 2020 8:10 pm 
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Ok, so I will try to remember to keep track of what happens when it crashes. Like I said, it's pretty infrequent, I was just curious.

Thanks bud!


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 Post subject: Re: Crashes
PostPosted: Sat Oct 10, 2020 2:29 am 
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Hi Hector, the crashes are becoming far more frequent. Usually at least every second time I open the program.

But it happens at random times. It can be when I'm looking up a character, hit the Play button in an episode, searching for a specific movie or series, or just looking at what movies I have. As I said, just really random.

Thanks.


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 Post subject: Re: Crashes
PostPosted: Sat Oct 10, 2020 4:31 pm 
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I haven't seen crashes in a long time, and no one has reported any recently. Do you have a Mac or a PC?


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 Post subject: Re: Crashes
PostPosted: Sun Oct 11, 2020 2:14 am 
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PC


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 Post subject: Re: Crashes
PostPosted: Sun Oct 11, 2020 10:59 am 
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Here is a debug version:

https://www.coollector.com/Coollector_DEBUG.exe

Please use that version until you succeed to make it crash. If the crash generates dump files, please send them to me and I'll analyze them.

My email address: hector at coollector dot com

Thanks!


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 Post subject: Re: Crashes
PostPosted: Mon Oct 12, 2020 11:55 pm 
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Will do, thanks mate.


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