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 Post subject: Lost owned list
PostPosted: Sun Sep 18, 2022 12:08 am 
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Joined: Sat Sep 17, 2022 5:50 pm
Posts: 2
After the last update, the list of my owned movies went back to zero. Any idea as to what happened? I hate the thought of typing them all over again. I have over 5000 movies.
Thanks.


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 Post subject: Re: Lost owned list
PostPosted: Sun Sep 18, 2022 12:33 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7144
Batt59 wrote:
After the last update, the list of my owned movies went back to zero. Any idea as to what happened?

I've seen this in the past, it's very rare but it can happen. My guess is that sometimes Windows or your antivirus can block file access at a critical moment.


Batt59 wrote:
I hate the thought of typing them all over again. I have over 5000 movies.

Do not worry, all your data is stored inside a file called the coollection file:

https://www.coollector.com/help.html#coollection

and the app makes automatic backups of your coollection file, you just have to restore your last backup.

https://www.coollector.com/help.html#backups

Tell me how it goes. If you have troubles doing it, tell me which part of the help page could be improved.


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 Post subject: Re: Lost owned list
PostPosted: Sun Sep 18, 2022 6:50 am 
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Joined: Sat Sep 17, 2022 5:50 pm
Posts: 2
Thanks, I found it. I had to go back about a month, but it worked. Sure saved a lot of typing.


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 Post subject: Re: Lost owned list
PostPosted: Sun Sep 18, 2022 8:42 am 
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Posts: 7144
Batt59 wrote:
I had to go back about a month, but it worked.

Do you mean you've lost weeks of data? Are you sure you've restored your most recent backup?

You should have many automatic backups, a new one is created each time you close the app after doing some changes.

You can order them by date to find the newest. The backup name also includes the date, for example:

MyCoollection.2022.09.14.112938.cool is from september the 14th at 11:29:38.


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