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 Post subject: Help!! Locking up!!
PostPosted: Tue Jun 10, 2008 2:11 am 
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Joined: Mon Nov 26, 2007 1:48 am
Posts: 9
I am having a similar issue; I have uninstalled and reinstalled but still have the issue. Every time I start the program all seems well until I try a criterion search or try to click on the copy of the movie I own and then I get the etermal hour glass. Help!


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 Post subject:
PostPosted: Tue Jun 10, 2008 2:30 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
Deleting the file "Documents and Settings\All Users\Application Data\Coollector\Databases\english.movies.prices.dat" did not fix the problem ?


If so, please mail me those 2 files:

1) "My Documents\Coollector\MyCoollection.cool"

2) "My Documents\Coollector\Tmp\indexing.dat"

at this address => support at coollector dot com

Thank you very much !


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 Post subject: can't find these files
PostPosted: Wed Jun 11, 2008 2:47 am 
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Joined: Mon Nov 26, 2007 1:48 am
Posts: 9
(cool) Hector wrote:
Deleting the file "Documents and Settings\All Users\Application Data\Coollector\Databases\english.movies.prices.dat" did not fix the problem ?


If so, please mail me those 2 files:

1) "My Documents\Coollector\MyCoollection.cool"

2) "My Documents\Coollector\Tmp\indexing.dat"

at this address => support at coollector dot com

Thank you very much !


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 Post subject:
PostPosted: Wed Jun 11, 2008 9:36 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
???

Have you mailed me something ?


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 Post subject: Re: Help!! Locking up!!
PostPosted: Mon Jun 16, 2008 5:23 pm 
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Joined: Tue Sep 27, 2005 2:28 am
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boneman wrote:
Every time I start the program all seems well until I try a criterion search or try to click on the copy of the movie I own and then I get the etermal hour glass. Help!

I've finally found the explanation :D

It's not a bug, you just happen to have a very big coollection, or a very slow computer. The cursor turns into an hour glass because the program is busy reconstructing the database indexing. It can take up to several minutes, so please wait quietly until it's finished.

I'm sorry it may look like a bug. I will add an informative message with progress bar in the next version.


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