It is currently Thu Mar 28, 2024 10:38 am

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: Online Backup
PostPosted: Mon Mar 28, 2022 12:15 am 
Offline

Joined: Sun Mar 27, 2022 11:35 pm
Posts: 4
Newbie here! Probably doing something wrong, but when I try to post online backup I get an error message that says Wrong user name+password. I can log in and log off so I know my username and password are working. Any suggestions?

Thanks, Bill


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Mon Mar 28, 2022 12:33 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
Does your password contain some special characters? Which ones?

The most likely reason is that the identification script "chokes" on a special character from your password because the app didn't encode it correctly. If we identify the culprit character, I'll be able to fix the app.


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Tue Mar 29, 2022 5:08 pm 
Offline

Joined: Sun Mar 27, 2022 11:35 pm
Posts: 4
Special characters include "*" and "#" - would guess those should be pretty common, but maybe not!


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Tue Mar 29, 2022 7:48 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
Please try this modified version of Coollector.exe

https://www.coollector.com/Coollector.exe

and tell me if the problem is fixed or not.


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Wed Mar 30, 2022 3:12 am 
Offline

Joined: Sun Mar 27, 2022 11:35 pm
Posts: 4
Unfortunately not. I tried it two different times and no joy. Am able to export xml and txt files of data.

Sorry to be such a pain!


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Wed Mar 30, 2022 11:32 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
byperry49 wrote:
Sorry to be such a pain!

Not at all! If there's a bug, I want to fix it, thank you very much for your feedback!

I have a new exe for you to test, I have big hopes with this one:

https://www.coollector.com/Coollector.exe


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Thu Mar 31, 2022 5:20 pm 
Offline

Joined: Sun Mar 27, 2022 11:35 pm
Posts: 4
Bingo! That seemed to work. I will take a close look at everything and see how it works for me. Thank you for your quick response to my problem!
Bill


Top
 Profile  
 
 Post subject: Re: Online Backup
PostPosted: Thu Mar 31, 2022 6:23 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
:D


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 8 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 50 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2024 phpBB Group