Online Backup

[byperry49]

Newbie here! Probably doing something wrong, but when I try to post online backup I get an error message that says Wrong user name+password. I can log in and log off so I know my username and password are working. Any suggestions?

Thanks, Bill

[(cool) Hector]

Does your password contain some special characters? Which ones?

The most likely reason is that the identification script "chokes" on a special character from your password because the app didn't encode it correctly. If we identify the culprit character, I'll be able to fix the app.

[byperry49]

Special characters include "*" and "#" - would guess those should be pretty common, but maybe not!

[(cool) Hector]

Please try this modified version of Coollector.exe

https://www.coollector.com/Coollector.exe

and tell me if the problem is fixed or not.

[byperry49]

Unfortunately not. I tried it two different times and no joy. Am able to export xml and txt files of data.

Sorry to be such a pain!

[(cool) Hector]

Sorry to be such a pain!

Not at all! If there's a bug, I want to fix it, thank you very much for your feedback!

I have a new exe for you to test, I have big hopes with this one:

https://www.coollector.com/Coollector.exe

[byperry49]

Bingo! That seemed to work. I will take a close look at everything and see how it works for me. Thank you for your quick response to my problem!
Bill

[(cool) Hector]