Coollector won't load after update (March 23rd)

[Skavau]

The file just hangs when you click it. It also eats the CPU.

EDIT: Oops, wrong forum.

[(cool) Hector]

Mac or Windows?

[Skavau]

Windows

[(cool) Hector]

Here's the exe of version 4.21.3 so you can continue using the app:

https://www.coollector.com/Coollector.4.21.3.exe

But it would be great if you could give me some clues about the bug of the new version... Does the app display something or nothing at all? Can you use version 4.21.3 to put the app in a state where the new version doesn't crash? Well, any clue you can get by comparing the two versions...

[Skavau]

But it would be great if you could give me some clues about the bug of the new version... Does the app display something or nothing at all? Can you use version 4.21.3 to put the app in a state where the new version doesn't crash? Well, any clue you can get by comparing the two versions...

Nothing loads at all. I click into it and it just hangs in the background, eating up my CPU.

[(cool) Hector]

Does the old version work?

[Skavau]

It might be something up with my computer. Not sure why.

[Skavau]

I had to completely uninstall it, and reinstall it with the new version which now works. Not sure if your update corrupted or my PC corrupted it.

[(cool) Hector]

Probably not your PC, more likely a bug...

The app is complex, some issues can be tricky to analyze.

Anyway, glad that you're up and running

[Skavau]

It did it again. Sometimes if your PC restarts/crashes with Coollector running it seems to basically break the program and you need to reinstall it.

Just some info for you here.

[(cool) Hector]

Just some info for you here.

Thank you for the info.

Sometimes if your PC restarts/crashes with Coollector running it seems to basically break the program and you need to reinstall it.

I'm surprised that it breaks the program. I'm even more surprised that your PC crashes this often

[Skavau]

It was a restart for updates. Basically Coollector being force closed sometimes doesn't like it

[(cool) Hector]

It was a restart for updates. Basically Coollector being force closed sometimes doesn't like it

Nice info, I'll try to reproduce, thanks!

[Skavau]

Seems like each time I update the database I have to uninstall, then redownload your program otherwise it just hangs after each update without loading.

[(cool) Hector]

Seems like each time I update the database I have to uninstall, then redownload your program otherwise it just hangs after each update without loading.

Thank you very much for the feedback, hopefully I'll be able to have a look at it before the next update.

If there are oher users with the same issue, I'd appreciate that they report too, thanks!