Crash while accessing additional owned videos
Thu Sep 29, 2011 8:42 pm
Using Windows 7 and version 3.16.
On the right panel where I have owned seasons of television series, if I have more than what is shown, a right-arrow appears. On a few television series, clicking on the right-arrow crashes the program. In one particular case, NCIS, I own 7 seasons. After clicking on the right-arrow, the next three owned are shown. Clicking on the right-arrow again to bring up the 7th crashed the program. In another case, Mad Men, I owned the first three seasons that are shown. But there was a right-arrow appearing. Clicking on the right-arrow crashed the program.
It doesn't happen for all. I have five seasons of Bones. There was no crash while viewing this title.
On a side note, the issue of identifying the seasons of the owned videos of television series I thought was resolved. But the identifying seasons seem to be missing again for many of the titles I've "owned".
On the right panel where I have owned seasons of television series, if I have more than what is shown, a right-arrow appears. On a few television series, clicking on the right-arrow crashes the program. In one particular case, NCIS, I own 7 seasons. After clicking on the right-arrow, the next three owned are shown. Clicking on the right-arrow again to bring up the 7th crashed the program. In another case, Mad Men, I owned the first three seasons that are shown. But there was a right-arrow appearing. Clicking on the right-arrow crashed the program.
It doesn't happen for all. I have five seasons of Bones. There was no crash while viewing this title.
On a side note, the issue of identifying the seasons of the owned videos of television series I thought was resolved. But the identifying seasons seem to be missing again for many of the titles I've "owned".
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Re: Crash while accessing additional owned videos
Thu Sep 29, 2011 9:15 pm
Please mail me your coollection file at this address: hector at coollector dot com
and tell me for which series the season info is missing.
and tell me for which series the season info is missing.
Re: Crash while accessing additional owned videos
Sun Oct 02, 2011 7:20 am
Figured out the side note of why the seasons weren't showing.
After the fix, the owned videos without the seasons weren't part of the solution. I'd have to delete all the owned videos without seasons showing. Then add the owned videos again.
The problem with that process is that the right-arrow in the owned videos crashes the program. If you can't replicate, say so!
After the fix, the owned videos without the seasons weren't part of the solution. I'd have to delete all the owned videos without seasons showing. Then add the owned videos again.
The problem with that process is that the right-arrow in the owned videos crashes the program. If you can't replicate, say so!
Re: Crash while accessing additional owned videos
Sun Oct 02, 2011 7:59 am
gigagiggles wrote:If you can't replicate, say so!
I haven't received your coollection file. Did you send it ?
Re: Crash while accessing additional owned videos
Sun Oct 02, 2011 8:01 am
gigagiggles wrote:After the fix, the owned videos without the seasons weren't part of the solution. I'd have to delete all the owned videos without seasons showing. Then add the owned videos again.
I don't understand why you had to add your videos again. It shouldn't have been necessary at all.