It is currently Thu Apr 25, 2024 9:37 am

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 14 posts ] 
Author Message
 Post subject: Online backup not updating?
PostPosted: Sun Mar 03, 2024 3:13 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 763
Hi,

Online backup and publish seems to have stopped updating - when I select the option, normally it spends a minute or so uploading data, before going to the website. Now however it immediately opens the online list, and it doesn't have the most recent changes - seems like it's not registering recent changes.

I'd estimate a week or so this has been happening - although it might have been going on longer without me trying it. As an example my 'recently watched' in the app is 1644, online stays stuck at 1641.

Thanks,


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 4:19 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
For me too, the updloading to the server is very fast, almost instant, but it's ok, the data seems to be updated fine.

The test I made was to rate a random movie, then on the website I've selected "recently watched" and the movie was there in the first place. I've then unrated the movie, tested again, and it was gone.

It's not impossible that the uploading got faster, it could be my server's web hosting company who upgraded the service, or it could be your own internet connection that got faster.


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 4:26 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
Now I notice that me too I get a different number of "recently watched" between the app and the website.

My best guess is it's a bug that has appeared when I've introduced the "watched" feature, a long time ago, and nobody ever noticed.

I will look into it ;)


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 5:29 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
I've found the explanation :w00t:

Contrary to the website, the app doesn't list the series that you've rated and also marked as not interested (to watch more episodes).

It's the website who's right and I'll fix the app with the next update (it's not very urgent).


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 8:15 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 763
Hi,

You're right it's not urgent :D

but - i think at least for me it is perhaps something else. I don't have any movies at all marked as not interested. And I've just tried giving a rating in the app to a film, and to a series, and then published online - and neither of them show up in the 'rated', 'watched', or 'recently watched' lists online, but all show in the app. I also took a 'loaned' movie that shows up in the 'loaned' list online, and in the app marked it as not loaned anymore, then published. And it stil show up in the 'loaned' list online.


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 8:20 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
Are you using the latest version? Have you tried restarting your computer?


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 8:22 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 763
And just to check i cleared cookes/cache, but doesn't make any difference. The lists online just stay as they were a week or two ago, nothing changing.

(I don't know how often the online file backups are supposed to update, perhaps every time you publish?- but when I select the 'view the backups saved on the server' option, there are several between 13/2 and 18/2, but nothing after the 18/2 at all (and I've published several times since then).

Thanks,


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 8:26 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 763
Just rebooted - no change; and selecting update in the app says program and database both ok.


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 8:32 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
I've looked at the server, I could see your attempts, and indeed the files were not updated since February 18th.

Tomorrow I'll investigate furthermore.


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Sun Mar 03, 2024 8:38 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
Do you have a PC or a Mac? If it's a Mac, does it have an Apple Silicon chip?


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Mon Mar 04, 2024 8:02 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 763
Windows 10 PC.


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Mon Mar 11, 2024 1:34 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
I apologize for the delay, I haven't forgotten about you, but at the moment I'm very busy with other things.

I'll be able to come back to you, not this week, but the week after.
Thank you very much for your understanding :friends:


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Mon Mar 11, 2024 11:12 pm 
Offline

Joined: Sat Jul 30, 2011 8:33 pm
Posts: 763
Not a problem at all - especially since the problem seems to be fixed :D

Did a backup and publish tonight, and it has worked, everything on the web version now matches the app. Also looking at the saved backups, there is one every day from 4/3 to 11/3 (two for a couple of days0, so I guess the backups are made automatically, not just when you click the button...


Top
 Profile  
 
 Post subject: Re: Online backup not updating?
PostPosted: Mon Mar 11, 2024 11:22 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7655
Orclev wrote:
Not a problem at all - especially since the problem seems to be fixed :D

Well if we can't reproduce the issue anymore, there's no way I can determine what happened, we'll never know what it was.

Case closed ;)


Orclev wrote:
so I guess the backups are made automatically

A backup is made on your computer each you close the app after having done some changes. When you made the online backup, the latest backups were uploaded.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 14 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 39 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2024 phpBB Group