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| Keep crashing version 3.23.6 https://www.coollector.com/viewtopic.php?f=2&t=1062 |
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| Author: | roonekoos [ Mon Dec 17, 2012 7:37 pm ] |
| Post subject: | Keep crashing version 3.23.6 |
Hi, I can't add movies anymore, the program keeps crashing. |
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| Author: | (cool) Hector [ Mon Dec 17, 2012 7:44 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
What is your operating system ? Please describe precisely what you do that makes the program crash. |
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| Author: | roonekoos [ Mon Dec 17, 2012 8:33 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
I run windows XP and did not have the problem before. When I want to search for a movie to add to my collection it crash back to windows, I tried lot of times and with differend movies. My previous hard disc died on me and I had to reinstall my compleet PC and used the backup database from coollector that I had saved on my external drive. Maybe a problem between my saved database and a new version of coollector? I can't remember my previous version. I hope this all make some sense 
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| Author: | (cool) Hector [ Mon Dec 17, 2012 8:52 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
roonekoos wrote: When I want to search for a movie to add to my collection it crash back to windows Please give me an example of a search that crashes every time. roonekoos wrote: Maybe a problem between my saved database and a new version of coollector? Please mail me your coollection file so I can test it. My email address is: hector at coollector dot com |
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| Author: | roonekoos [ Mon Dec 17, 2012 9:13 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
Here a few movies that crash: Arena (2011) Arme Riddere (2011) Jackpot Arthur Christmas (2011) The moviedatabase is more than 135MB, I hope it will send
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| Author: | roonekoos [ Mon Dec 17, 2012 10:04 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
The version you mentioned in the mail is the same version that I had the problem with (see the header of this mail), I installed it again without uninstall ..... same problem:( |
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| Author: | (cool) Hector [ Mon Dec 17, 2012 10:15 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
roonekoos wrote: I installed it again without uninstall ..... same problem:( Then your problem isn't a corrupted file. Maybe I couldn't reproduce the bug because we don't have the same interface settings. What skin are you using ? Does it stop crashing if you change the skin ? Or maybe it's the grid layout. Can you fix the crash by changing the grid layout ? |
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| Author: | (cool) Hector [ Mon Dec 17, 2012 10:24 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
Do you get an error message ? And at what moment does it exactly crash ? When you make the string search ? When you click the add button from the owned videos box ? When the video window appears ? When you click the "add as owned" button ? |
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| Author: | (cool) Hector [ Mon Dec 17, 2012 11:00 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
Here's the previous version of the program: http://www.coollector.com/Coollector.3.23.5.exe Please try it to see if the bug was introduced by the latest version. |
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| Author: | (cool) Hector [ Mon Dec 17, 2012 11:18 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
With version 3.23.6, I've changed how the grid text is displayed, and it seems the most likely source of crash. It'd be great if you could show me a screenshot of your interface layout. |
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| Author: | (cool) Hector [ Wed Dec 19, 2012 2:59 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
I'm eager to fix that bug, please give me the info I need. |
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| Author: | roonekoos [ Wed Dec 19, 2012 6:15 pm ] | ||
| Post subject: | Re: Keep crashing version 3.23.6 | ||
Sorry that I am late on my reaction, I hurt my back really bad at work so I was down  Here is the screen of my program.
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| Author: | roonekoos [ Wed Dec 19, 2012 6:18 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
The error show as I type the movie name and hit search, sometimes it crash during the typing of the movie title before hitting the search key. |
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| Author: | roonekoos [ Wed Dec 19, 2012 6:26 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
I think I found the error  I have uninstalled the skin and reinstalled it, that seem to be the problem, I have added 5 movies so far without errors. Seems that installed skins don't work proper with a backup use. I hope this will help you to fine tune your awesome program. Many thanks for the support 
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| Author: | (cool) Hector [ Wed Dec 19, 2012 6:31 pm ] |
| Post subject: | Re: Keep crashing version 3.23.6 |
roonekoos wrote: Sorry that I am late on my reaction, I hurt my back really bad at work so I was down Really sorry about your health. I wish you'll feel better soon. I'm sorry that I've rushed you, but I was very afraid that I might have lost you, because it's a rare opportunity when a user has a bug he can reproduce. Take all the rest you need, I won't worry anymore if you take time to answer me. |
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