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new update not working
https://www.coollector.com/viewtopic.php?f=2&t=1069
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Author:  shandawg [ Sat Dec 22, 2012 4:45 am ]
Post subject:  new update not working

I just updated today and now when i run the coollector i wait 10 seconds and click continue it just closes and nothing happens. i have tride to run a clean install but i get the same problem. But if i run the old version 3.25.5 it works normal again. I am running windows 7 64bit. intel core i7 960 cpu. 16gb ram. 2 SLI nvidia geforce gtx 560 graphics card.

Author:  kakashi [ Sat Dec 22, 2012 7:35 am ]
Post subject:  Re: new update not working

shandawg wrote:
I am running windows 7 64bit. intel core i7 960 cpu. 16gb ram. 2 SLI nvidia geforce gtx 560 graphics card.

Nice! :D

Author:  (cool) Hector [ Sat Dec 22, 2012 11:56 am ]
Post subject:  Re: new update not working

shandawg wrote:
i wait 10 seconds and click continue it just closes and nothing happens.

Please look in the task manager. I'd like to know if the program really closed, or if it's just not visible.


shandawg wrote:
if i run the old version 3.25.5 it works normal again

Do you mean 3.23.5 ?

Author:  (cool) Hector [ Sat Dec 22, 2012 1:47 pm ]
Post subject:  Re: new update not working

Please try this debug version:

http://www.coollector.com/Coollector_debug.zip

When crashing, it'll generate a crash dump.

Please mail the 2 files of the crash dump to this address: hector at coollector dot com

Author:  shandawg [ Sun Dec 23, 2012 5:19 am ]
Post subject:  Re: new update not working

Task manager was the first thing i tride and it is not in task manager it completely closed.

and sorry yes i ment 3.23.5

debug files are attached.

Attachments:
Coollector.xml [9 KiB]
Downloaded 529 times
Coollector.dmp [171.25 KiB]
Downloaded 304 times

Author:  (cool) Hector [ Sun Dec 23, 2012 8:46 am ]
Post subject:  Re: new update not working

shandawg wrote:
debug files are attached.
Good job :yahoo:

Please replace your Coollector.exe with the one inside this zip:

http://www.coollector.com/Coollector.zip

and confirm that the crash is fixed.

The "funny" thing is that I only had to remove 1 character to fix my code, replacing ">=" by ">".

I'm very thankful for your help ! I want to offer you a license. I'm sending you a mail about the details.

Author:  shandawg [ Mon Dec 24, 2012 2:04 am ]
Post subject:  Re: new update not working

Program is back to running perfect, Thank you. :yahoo: :yahoo: :yahoo: :D

Author:  (cool) Hector [ Mon Dec 24, 2012 2:20 am ]
Post subject:  Re: new update not working

shandawg wrote:
Program is back to running perfect, Thank you. :yahoo: :yahoo: :yahoo: :D

Thank you too ! It's your crash dump that allowed me to fix the bug ;)

Author:  kakashi [ Sat Dec 29, 2012 4:23 am ]
Post subject:  Re: new update not working

shandawg wrote:
Program is back to running perfect

:up:

Author:  bdvernon1 [ Wed Mar 13, 2013 12:36 am ]
Post subject:  Re: new update not working

new updates wont load tried several times and it get so far and stops

Author:  (cool) Hector [ Wed Mar 13, 2013 12:54 am ]
Post subject:  Re: new update not working

bdvernon1 wrote:
new updates wont load tried several times and it get so far and stops

What version do you currently have? I ask because a long time ago, there was a version that could not update, and if you have that version, then you're stuck.

I recommend that you upgrade by installing the latest version (don't uninstall your current version, just install the new version):

http://www.coollector.com

If after that you still have update problems, you'll tell me and we'll try to understand what's wrong.

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