It is currently Thu Mar 28, 2024 8:53 pm

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 41 posts ]  Go to page Previous  1, 2, 3
Author Message
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Thu Feb 21, 2013 10:53 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
guoyongqin wrote:
I choose the file and click 'open'.

From this message, I originally thought that you were associating a file by clicking the "play" icon.


guoyongqin wrote:
This afternoon I tried to scan and add a few video files

Now I realize that in fact you're scanning a folder.

I need to know at what exact moment the error message pops up. Before the folder selector is shown ? Or right after you've selected a folder ? Or when the folder content is scanned ? Or when the scan results are displayed ? Or when you click the button "add the recognized files" ?


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Thu Feb 21, 2013 2:39 pm 
Offline

Joined: Wed Feb 13, 2013 3:58 am
Posts: 18
(cool) Hector wrote:
guoyongqin wrote:
I choose the file and click 'open'.

From this message, I originally thought that you were associating a file by clicking the "play" icon.


guoyongqin wrote:
This afternoon I tried to scan and add a few video files

Now I realize that in fact you're scanning a folder.

I need to know at what exact moment the error message pops up. Before the folder selector is shown ? Or right after you've selected a folder ? Or when the folder content is scanned ? Or when the scan results are displayed ? Or when you click the button "add the recognized files" ?


After I select a folder, the error message pop up together with the scan results.
Sorry I did not make it clear.


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Thu Feb 21, 2013 4:16 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
guoyongqin wrote:
the error message pop up together with the scan results.

Ok, so you've selected a folder, the program has gathered all the files from that folder, and then the error dialog has appeared at the same time as the window with the scan results (the window with the 3 tabs "recognized", "not recognized" and "already associated").

Thank you, I will investigate.


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Thu Feb 21, 2013 8:33 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
Sorry, I could not find what's wrong with my code. We'll have to generate a crash dump like the other time.

I think that you can make the program crash if you click another button than the "cancel" button.

Please download this zip file:

http://www.coollector.com/Coollector_debug.zip

Then extract it inside the folder "C:\Program Files" (it contains the file "Coollector.exe"). Now run the file "C:\Program Files\Coollector.exe" and make it crash. I need you to email me the 2 files of the crash dump.

My email address is: hector at coollector dot com

Thank you very much for your help !


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Fri Feb 22, 2013 1:23 pm 
Offline

Joined: Wed Feb 13, 2013 3:58 am
Posts: 18
(cool) Hector wrote:
Sorry, I could not find what's wrong with my code. We'll have to generate a crash dump like the other time.

I think that you can make the program crash if you click another button than the "cancel" button.

Please download this zip file:

http://www.coollector.com/Coollector_debug.zip

Then extract it inside the folder "C:\Program Files" (it contains the file "Coollector.exe"). Now run the file "C:\Program Files\Coollector.exe" and make it crash. I need you to email me the 2 files of the crash dump.

My email address is: hector at coollector dot com

Thank you very much for your help !


Crashed but cannot fine the 2 dump files. The window with 2 dump files did not pop up and I cannot find it in any folders. Which folder is it?


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Fri Feb 22, 2013 1:49 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
guoyongqin wrote:
Which folder is it?

Apparently it crashed without creating a crash dump. Did you try several times ?

I will create another test program with another method..


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Fri Feb 22, 2013 5:26 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
Please make crash the program inside this zip:

http://www.coollector.com/CoollectorTest.zip

This version of Coollector will display a series of messages with number values. I need to know that number sequence to understand at what point the program crashes.

Thank you very much for your help !


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Sat Feb 23, 2013 9:40 am 
Offline

Joined: Wed Feb 13, 2013 3:58 am
Posts: 18
(cool) Hector wrote:
Please make crash the program inside this zip:

http://www.coollector.com/CoollectorTest.zip

This version of Coollector will display a series of messages with number values. I need to know that number sequence to understand at what point the program crashes.

Thank you very much for your help !


It displays 11 and 12 alternatively immediately after I run the program. Cannot do anything else. Have to kill the program with 'ctrl alt del'


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Sat Feb 23, 2013 10:29 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
guoyongqin wrote:
It displays 11 and 12 alternatively immediately after I run the program.

Oops, sorry, I hadn't thought about that :worried:

Please run the normal version of Coollector, and set the country filter to "Andorra". After that, the test program should launch fine, and you'll be able to give me the sequence of numbers.

Thank you for your time !


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Sun Feb 24, 2013 2:10 pm 
Offline

Joined: Wed Feb 13, 2013 3:58 am
Posts: 18
(cool) Hector wrote:
guoyongqin wrote:
It displays 11 and 12 alternatively immediately after I run the program.

Oops, sorry, I hadn't thought about that :worried:

Please run the normal version of Coollector, and set the country filter to "Andorra". After that, the test program should launch fine, and you'll be able to give me the sequence of numbers.

Thank you for your time !


1 2 3 11 12 20 11 12 20 21 11 12 20 21 11 12 20 21 4


Top
 Profile  
 
 Post subject: Re: 3.24.2 crash while searching movie or dragging down
PostPosted: Sun Feb 24, 2013 3:13 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
guoyongqin wrote:
1 2 3 11 12 20 11 12 20 21 11 12 20 21 11 12 20 21 4

Thank you very much !

Please try this new version and tell me if the error message has disappeared:

http://www.coollector.com/CoollectorTest2.zip


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 41 posts ]  Go to page Previous  1, 2, 3

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 28 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2024 phpBB Group