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updates and films not recognised

Mon Apr 01, 2013 5:53 pm

Hi
I can't enter some films onto the database. One, 'Under Siege', causes the programme to freeze-up. I've tried updating the programme and it gets some way into that and then aborts. I've changed the settings on my security, but still cannot get the upgrades. Hope you can help.
Cheers
Joe

Re: updates and films not recognised

Mon Apr 01, 2013 6:14 pm

jojobaba wrote:'Under Siege', causes the programme to freeze-up.

Please send me your coollection file so I can see if it has a problem.

http://www.coollector.com/help.html#coollection

My email address is hector at coollector dot com


jojobaba wrote:I've tried updating the programme and it gets some way into that and then aborts.

What's the version you're currently using?

Please install the latest version by downloading the installer:

http://www.coollector.com

Don't uninstall anything. Just install.

When you'll have the latest version, you'll tell me if you still have problems with the updates.

Re: updates and films not recognised

Mon Apr 01, 2013 10:03 pm

Hi
I installed the new update and everything appears to be fine. Also, I have to say the site looks really smart in its new livery. Thanks again for the help and swift response.
Cheers
Joe

Re: updates and films not recognised

Mon Apr 01, 2013 10:36 pm

Great :D

You probably used a very old version...
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