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New update crashes on startup

Thu Apr 25, 2013 6:58 pm

Updated to latest version (from I think previous latest version), and now it crashes as soon as it starts - before anything else happens a box pops up saying 'Coollector Movie Database has encountered an error and will now close' and then it opens the folder for the crash dump files, or whatever they are... (I'm running win 7 64bit)

Thanks,

Re: New update crashes on startup

Thu Apr 25, 2013 7:09 pm

I am working on it, as it happens to me too. I'm sorry that I hadn't noticed this bug before the release, but it's a very weird bug that happens only with the release version and doesn't happen from Visual Studio.

I'm doing my best to release a new version as quickly as possible, but this bug is very hard to debug.

Re: New update crashes on startup

Thu Apr 25, 2013 7:11 pm

ok, thanks Hector - don't suppose you have a link to the previous version in the meantime?

Re: New update crashes on startup

Thu Apr 25, 2013 7:31 pm

Orclev wrote:don't suppose you have a link to the previous version in the meantime?

Here it is:

http://www.coollector.com/Coollector.exe

Re: New update crashes on startup

Thu Apr 25, 2013 8:27 pm

I have fixed the bug. Here is the corrected program:

http://www.coollector.com/Coollector.exe

I'm releasing a new version, but don't bother, you'll be up-to-date if you just replace the exe file.


I'm very sorry for this trouble, but it's very bad luck (I've had bad luck during the entire month :cry: )

Re: New update crashes on startup

Thu Apr 25, 2013 8:30 pm

No problem :) - but, sadly the file you've linked to there results in the same crashing behaviour...

Re: New update crashes on startup

Thu Apr 25, 2013 8:50 pm

Orclev wrote:but, sadly the file you've linked to there results in the same crashing behaviour...

Oh crap, then it's a different bug. :(

Just to make sure that it's not a download problem, when you right-click the file and select "properties", then "details", does it say version 3.24.9?

Re: New update crashes on startup

Thu Apr 25, 2013 9:10 pm

Yup, 3.24.9.0...

Re: New update crashes on startup

Thu Apr 25, 2013 9:26 pm

Orclev wrote:Yup, 3.24.9.0...

:worried:

I will create a debug version and you'll send me the crash dump. Please give me a few minutes.

Re: New update crashes on startup

Thu Apr 25, 2013 9:31 pm

Maybe the movie database didn't extract fine.

Before we try the crash dump, could you please try installing 2.24.9 (don't uninstall anything, just install):

http://www.coollector.com/Coollector_Setup.exe

Re: New update crashes on startup

Thu Apr 25, 2013 9:41 pm

installs apparently fine, but still crashes in the same way...

Re: New update crashes on startup

Thu Apr 25, 2013 9:50 pm

Ok, I prepare the debug version.

Re: New update crashes on startup

Thu Apr 25, 2013 9:58 pm

Here's the debug version:

http://www.coollector.com/Coollector_debug.zip

When crashing, it should create 2 files. Please email me those 2 files at this address: hector at coollector dot com

Re: New update crashes on startup

Thu Apr 25, 2013 10:02 pm

On their way...

Re: New update crashes on startup

Thu Apr 25, 2013 10:03 pm

Orclev wrote:On their way...

Cool :D
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