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program hangs at startup

Tue Dec 31, 2013 8:41 pm

I downloaded the program from the Appstore today to try. When I start the program thumb pictures are not loaded (spinning wheel forever). When I try to do anything, nothing happens. In the dock the only choice I have is Force Quit.
I'm running Mavericks on a Mac mini late 2012.

Re: program hangs at startup

Wed Jan 01, 2014 12:26 pm

Thank you for reporting this bug, I'm sorry that you have troubles. Please forgive the late reply. I was on the road without any internet access.


sebassie wrote:I downloaded the program from the Appstore today to try.

I suppose you downloaded the lite version, am I right?


sebassie wrote:When I start the program thumb pictures are not loaded (spinning wheel forever).

Do you mean the OS X spinning wheel or Coollector's spinning wheel that shows that a picture is downloading?


sebassie wrote:When I try to do anything, nothing happens. In the dock the only choice I have is Force Quit.

That's strange... The program has never worked, not even for a short time?

Could you please try the version from MacUpdate.com to see if you have the same issue:

http://www.macupdate.com/app/mac/40674/coollector-movie-database


sebassie wrote:I'm running Mavericks on a Mac mini late 2012.

There's no known problem with Mavericks. It should have worked. :worried:
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