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 Post subject: Re: Multiple inconsistent crashes. DVD R4 not supported
PostPosted: Sat Sep 05, 2015 5:17 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
http://apple.stackexchange.com/questions/26480/where-can-i-find-my-crash-logs

http://www.qsatoolworks.com/faqs/6/crashlog.html


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 Post subject: Re: Multiple inconsistent crashes. DVD R4 not supported
PostPosted: Tue Sep 08, 2015 2:22 am 
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Hey Britannia19, I haven't received any news from you. It's sad if you've given up, you just had one file to send me :(

You had told me that you knew how to use the console, so I had assumed that you were computer savvy, but maybe my instructions weren't simple enough. Let's try again...

First, you must run the Console app. You can use Spotlight to find it.

Attachment:
Console.png
Console.png [ 134.05 KiB | Viewed 1201 times ]


There you expand the field "User Diagnostic Reports" where you should find the Coollector .crash files. To locate a .crash file and send it to me, you right click and select "Reveal in Finder" (or you can select "mail" directly).

Attachment:
Console2.png
Console2.png [ 338.03 KiB | Viewed 1201 times ]


Thank you very much for your collaboration. I very much want to understand and fix this bug.


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 Post subject: Re: Multiple inconsistent crashes. DVD R4 not supported
PostPosted: Tue Sep 08, 2015 8:25 am 
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Joined: Fri Sep 04, 2015 5:13 am
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[quote="(cool) Hector"]Hey Britannia19, I haven't received any news from you. SEE RESPONSE EMAIL


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 Post subject: Re: Multiple inconsistent crashes. DVD R4 not supported
PostPosted: Tue Sep 08, 2015 3:50 pm 
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Joined: Tue Sep 27, 2005 2:28 am
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Thank you very much for your wonderful help!

You've allowed me to find out that the program crashes when you scroll a combo popdown and then quicly select a value before the scrolling has ended. This bug happens even on Windows!

I'm working on a fix and will release a new version as soon as possible.


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