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 Post subject: crashing
PostPosted: Tue Sep 08, 2015 3:32 pm 
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Hello
Since recent upgrade to Windows 10, Coolector programme crashing sometimes when editing or adding movies for example I try to add Unfriended Blu-ray to owned, the programme crashes ?


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 Post subject: Re: crashing
PostPosted: Tue Sep 08, 2015 3:44 pm 
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tvlvideo wrote:
Since recent upgrade to Windows 10, Coolector programme crashing sometimes when editing or adding movies

A user has reported a bug that happens on Mac and on Windows. I've found that the crash occurs when you select a popdown value while the popdown hasn't finished to scroll. Sometimes it crashes, sometimes it doesn't. It's a matter of timing. Maybe Windows 10 has made the timing worse.


tvlvideo wrote:
for example I try to add Unfriended Blu-ray to owned, the programme crashes ?

That doesn't seem related to the bug above. Does it crash every time? At what exact moment does it crash?


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 Post subject: Re: crashing
PostPosted: Tue Sep 08, 2015 6:11 pm 
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type in search Unfriended ok
shows owned DVD ok
click to add Blu-ray crash (programme has encountered a problem and will now close)


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 Post subject: Re: crashing
PostPosted: Tue Sep 08, 2015 7:06 pm 
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tvlvideo wrote:
shows owned DVD ok

Do you already own that movie?


tvlvideo wrote:
click to add Blu-ray crash

Do you mean you clicked on an existing Blu-Ray? And the program crashed instantly or did it crash when you clicked the button "Add as owned"?


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 Post subject: Re: crashing
PostPosted: Tue Sep 08, 2015 10:33 pm 
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Do you already own that movie? yes

Do you mean you clicked on an existing Blu-Ray? And the program crashed instantly yes


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 Post subject: Re: crashing
PostPosted: Tue Sep 08, 2015 10:48 pm 
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Please send me your coollection file. You'll find it with the menu "Help->Locate my coollection file".

My email address is: hector at coollector dot com


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 Post subject: Re: crashing
PostPosted: Wed Sep 09, 2015 1:19 pm 
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file sent as requested
Colin


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 Post subject: Re: crashing
PostPosted: Wed Sep 09, 2015 2:52 pm 
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Your coollection file is fine, the program crashes for everyone. It's me who had tested with the wrong Blu-Ray. The culprit Blu-Ray has a lot of languages (english + hungarian + japanese + latin + polish + portuguese + russian + spanish + thai), and the program makes an error when trying to display them. It's easy to fix. Please allow me a few hours and I'll send you a fixed version.


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 Post subject: Re: crashing
PostPosted: Wed Sep 09, 2015 4:48 pm 
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Please replace your current Coollector.exe with this one:

http://www.coollector.com/Coollector.exe

Thank you very much for reporting this bug :V:


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 Post subject: Re: crashing
PostPosted: Thu Sep 10, 2015 2:42 pm 
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Hi Hector

That fixed it, many thanks

Regards
Colin


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 Post subject: Re: crashing
PostPosted: Thu Sep 10, 2015 11:54 pm 
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Didn't fix it for me. Updated to latest version and crashed three times in five minutes. Found this thread and downloaded the posted file but it still crashes. Seems that adding (certain) movies maybe causes it. I didn't overwrite the Coolector.exe. Renamed it to .bak instead. Should I name it back? Is there a limit to the number of movies the software can handle? That's why I switched from another app to this. Windows 7 x64

Thanks


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 Post subject: Re: crashing
PostPosted: Fri Sep 11, 2015 12:05 am 
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M3d1a_M0gul wrote:
Didn't fix it for me. Updated to latest version and crashed three times in five minutes.

Is it random or can you reproduce?


M3d1a_M0gul wrote:
Seems that adding (certain) movies maybe causes it.

How do you add? Can you tell me which movies? If you add from an existing video, can you tell me which one?


M3d1a_M0gul wrote:
I didn't overwrite the Coolector.exe. Renamed it to .bak instead. Should I name it back?

The version you've downloaded has a couple of bugs fixed, so you'd better keep it.


M3d1a_M0gul wrote:
Is there a limit to the number of movies the software can handle?

Absolutely no limitation. Even with tens of thousands of owned videos you shouldn't see any slowdown.


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 Post subject: Re: crashing
PostPosted: Fri Sep 11, 2015 12:45 am 
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Replicated. You cannot click the green + button repeatedly to add multiple movies (a bug in my opinion). You must move the mouse curser off the + button after each title is added and move it back on to add the next title. When I move the curser off the green + button it crashes. IMO it would be much more convenient to leave the curser on the + button and click each time your search presented your movie.

Thanks for the quick response.


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 Post subject: Re: crashing
PostPosted: Fri Sep 11, 2015 1:53 am 
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Thank you very much, it's wonderful that you've found a way to reproduce the bug.

Please replace your current Coollector.exe with this one:

http://www.coollector.com/Coollector.exe

Hopefully it shouldn't crash anymore.


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 Post subject: Re: crashing
PostPosted: Fri Sep 11, 2015 2:34 am 
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M3d1a_M0gul wrote:
IMO it would be much more convenient to leave the curser on the + button and click each time your search presented your movie.

FYI, there's even more convenient => pressing the "+" key ;)


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