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 Post subject: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 2:51 pm 
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The problem still occurs...

I'm using windows 10 and had the same problem with either the pro and the enterprise version both x64


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 3:17 pm 
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What internet connection do you have? Is it fast or slow?

Please give me more details about the infinite loop. What's happening exactly?


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 4:38 pm 
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Internet connection fast.

As you enter the program it looks for a new version and begins to download when it reaches the end 10757x... it starts again and so on I waited for three cycles and if I wouldn't press abort it would have continued,


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 4:54 pm 
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That's weird indeed! What's your current version of Coollector?

If you don't mind, before using the guaranted solution of installing the new version by downloading the full setup, I'd like to try to understand this bug...


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 5:11 pm 
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a, 4.5.9
b. by all means


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 7:58 pm 
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eorenstain wrote:
b. by all means

I will make a test version that tracks what's happening.


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 9:40 pm 
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What antivirus do you use? Could you please try with the antivirus turned off.


> when it reaches the end 10757x

The complete file size is 107578. My hypothesis is that as soon as the file is downloaded, it's deleted from the hard drive by the antivirus (or maybe Windows Defender), and the download continues infinitely.


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 10:28 pm 
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Here's the test version:

http://www.coollector.com/Coollector.Test.exe

When you'll update the program, it'll log the activity to a file. And when you'll click the "Abort" button, it'll show the content of that file. That's what I need ;)


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Wed Sep 30, 2015 10:55 pm 
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Posts: 580
Download Started
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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Thu Oct 01, 2015 12:26 am 
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Wonderful, I've finally understood why you have problems and me not. It's because I've set an Amazon store and you don't. If you go to the menu "Amazon" and set an Amazon store, then the update will proceed fine.

Of course it's a bug that I must fix as soon as possible.

Thank you very much for your great help!


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Thu Oct 01, 2015 5:30 am 
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Posts: 580
You are welcome.

and you are right (regarding the bug)


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 Post subject: Re: The NEW VERSION can't be downloaded
PostPosted: Thu Oct 01, 2015 9:24 am 
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Version 4.6.2 is now available with this bug fixed.


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