It is currently Wed Dec 13, 2017 1:48 am

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 18 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 4:20 pm 
Offline

Joined: Fri Dec 20, 2013 3:57 pm
Posts: 12
After I upgraded to the latest version crashes pop up in two ways.

If I select certain movies to view actors
or if i do a movie title search for the same movies.

It doesn't happen with all movies just a random mix throughout the database.


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 4:34 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5883
Please tell me which titles.


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 4:51 pm 
Offline

Joined: Sat Feb 26, 2011 3:36 am
Posts: 19
for example (but basically there is >50% chance that program will crash):

Mad Max 4
Paper Moon

...


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 6:30 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5883
organiq wrote:
basically there is >50% chance that program will crash

Wow!

Are you in single-pane mode? Does it show an error message? Does it generate a crash dump?


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 6:31 pm 
Offline

Joined: Fri Dec 20, 2013 3:57 pm
Posts: 12
Just a few Examples

Supermansion
10th Kingdom
American Pie Band Camp


Last edited by Spiedermensch on Fri Dec 11, 2015 6:35 pm, edited 1 time in total.

Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 6:33 pm 
Offline

Joined: Fri Dec 20, 2013 3:57 pm
Posts: 12
No Crash Dump Generated that I can find. I'm running the portable Version it crashes in single and double pane modes.


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 6:41 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5883
Spiedermensch wrote:
Just a few Examples

Supermansion
10th Kingdom
American Pie Band Camp

It doesn't crash for me, so maybe it's a problem with your coollection file or with your movie database file.

To make sure that your movie database file isn't damaged, please download version 4.6.5 setup and install it (don't uninstall anything, just install) and tell me if it helps.


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 6:58 pm 
Offline

Joined: Fri Dec 20, 2013 3:57 pm
Posts: 12
it looks like it's my coollection file. When It's not there it works I'll see if my last backup works


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 7:26 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5883
Spiedermensch wrote:
it looks like it's my coollection file. When It's not there it works I'll see if my last backup works

Let me know how it goes with the backups.

Please make a copy of your corrupted coollection file and send it to me.

Here's my email: hector at coollector dot com


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 7:52 pm 
Offline

Joined: Sat Feb 26, 2011 3:36 am
Posts: 19
Hi Hector,

it didn't change on backup database - I did try 3 of the latest (all dated BEFORE update) backups and the program keeps crashing. ;(

EDIT: dual- or single-panel did not change the issue, both are crashing
EDIT2: program is working well without (=with new) database


Last edited by organiq on Fri Dec 11, 2015 8:04 pm, edited 2 times in total.

Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 7:53 pm 
Offline

Joined: Fri Dec 20, 2013 3:57 pm
Posts: 12
files on the way


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 8:04 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5883
Who's talking? Organiq or Spiedermensch? Are you the same person?


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 8:05 pm 
Offline

Joined: Fri Dec 20, 2013 3:57 pm
Posts: 12
Spiedermensch - I'm sending my files. I think someone else has the same problem


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 8:05 pm 
Offline

Joined: Sat Feb 26, 2011 3:36 am
Posts: 19
nope, not the same person.


Top
 Profile  
 
 Post subject: Re: Coollector Crashing after most recent update.
PostPosted: Fri Dec 11, 2015 8:18 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5883
Thank you very much for the coollection file, problem was very easy to identify :)

I had made a small change on the way the program displays the location of a file, and unfortunately I've introduced a bug.

I'm working on a fix. I'll give you the fixed exe as soon as it is ready, and I'll release version 4.6.6 as fast as possible.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 18 posts ]  Go to page 1, 2  Next

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2017 phpBB Group