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 Post subject: Program keeps crashing
PostPosted: Wed May 04, 2016 2:03 am 
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Coollector keeps crashing randomly with the attached error...


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 Post subject: Re: Program keeps crashing
PostPosted: Wed May 04, 2016 3:48 pm 
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Are you using the latest version of the program? Version 4.7.3?


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 Post subject: Re: Program keeps crashing
PostPosted: Wed May 04, 2016 10:53 pm 
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Yes I am. It was a fresh download and install yesterday.


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 Post subject: Re: Program keeps crashing
PostPosted: Wed May 04, 2016 11:48 pm 
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Thanks for confirming that you're using the latest version.

I've already had this kind of error message in the past, and I was convinced that I had fixed it.

I will look at my code to see if I've missed something... Does it happen when you click to display a different movie?


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 Post subject: Re: Program keeps crashing
PostPosted: Thu May 05, 2016 7:14 pm 
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Are you using the default skin or another skin?

Does it happen when you click to display a different movie?


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 Post subject: Re: Program keeps crashing
PostPosted: Fri May 06, 2016 6:47 pm 
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It happens with both the default and custom skins. It occurs when doing different things like clicking another movie, or actor etc and also when Resizing the window.


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 Post subject: Re: Program keeps crashing
PostPosted: Fri May 06, 2016 7:13 pm 
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Thank you for your feedback. This bug used to happen in the past, but I haven't seen it in a while and I don't understand why it happens again.


Skimadikal wrote:
It happens with both the default and custom skins. It occurs when doing different things like clicking another movie, or actor etc and also when Resizing the window.

Wow! It seems to happen quite a lot! Right now I'm busy releasing a new version, but tomorrow I'll give you a debug version. On crashing, that debug version will create a crash dump which will allow me to understand what's happening.

Thank you very much for your collaboration. Together we'll kill this bug ;)


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 Post subject: Re: Program keeps crashing
PostPosted: Sat May 07, 2016 8:49 pm 
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Please try to crash this version:

http://www.coollector.com/Coollector_Debug.exe

If you succeed, it'll generate a crash dump.

Please send me the 2 files of the crash dump so I can study them.

My email address: hector at coollector dot com

Thanks!


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 Post subject: Re: Program keeps crashing
PostPosted: Sun May 08, 2016 2:04 am 
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No worries. I'll see what I can do.
So far, this debug version hasn't crashed like the normal one does, which is strange (but good), but I'll keep using it and attach any dumps when it does.


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 Post subject: Re: Program keeps crashing
PostPosted: Sat May 14, 2016 1:49 pm 
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Program crashed but there was no dump for some reason.

I attached a screen of the error this time.


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 Post subject: Re: Program keeps crashing
PostPosted: Sat May 14, 2016 6:26 pm 
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Skimadikal wrote:
Program crashed but there was no dump for some reason.

No problem, I've been lucky enough to reproduce the bug on my own comuter. It happens after having resized the program window to a smaller size. This bug had never bothered me because I always use the program in full screen.

I'm analyzing the chain of events to locate the source of the bug. I should have a fixed version soon.

Thank you very much for your help!


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 Post subject: Re: Program keeps crashing
PostPosted: Sat May 14, 2016 7:34 pm 
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You can give up with the debug version. Instead, please replace your current Coollector.exe with this one:

http://www.coollector.com/Coollector.exe

This version fixes at least the bug that I found on my computer (I reduced the size of the window then clicked a person). Maybe there are some other case scenari, so you'll please tell me if you succeed to make this version crash...


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