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 Post subject: Wrong username+password
PostPosted: Mon Oct 23, 2017 11:22 pm 
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Joined: Sun Sep 18, 2016 11:33 pm
Posts: 2
When I try to to backup and publish my owned list, I get an error message saying I have the wrong username and password. I had changed neither when this started happening. I have now reset my password but this still doesn't work.

I use this feature to access the owned list on my mobile devices so this is an important feature for me. Can you tell me if I'm doing something wrong?


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 Post subject: Re: Wrong username+password
PostPosted: Mon Oct 23, 2017 11:32 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
To be sure that you have the right username and password, I suggest that you reset your password with this page:

https://www.coollector.com/ucp.php?mode=sendpassword

Please tell me if it helped.


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 Post subject: Re: Wrong username+password
PostPosted: Tue Oct 24, 2017 10:53 am 
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Joined: Sun Sep 18, 2016 11:33 pm
Posts: 2
Yes it did, thanks.

Funny, I tried the exact same thing yesterday and it didn't work.

But anyway, it's all good now!


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 Post subject: Re: Wrong username+password
PostPosted: Tue Oct 24, 2017 11:03 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
A small typo can make it fail...

Glad that it's fine now!


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