It is currently Thu Mar 28, 2024 4:21 pm

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 11 posts ] 
Author Message
 Post subject: program crashing after auto update to latest version
PostPosted: Tue Feb 12, 2019 12:21 pm 
Offline

Joined: Sat Sep 22, 2018 5:58 pm
Posts: 7
I open the database and have auto update checked; after it updated to the latest version any attempt to add a movie causes the error "Coollector Movie Database has encountered an error and will now close. I am not able to do anything. Cannot add any movie due to this error happens every time. Please advise. Thanks


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Tue Feb 12, 2019 12:44 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
Please detail precisely what actions you're doing (what you click, etc...) so I can try to reproduce on my computer. Do you have a Mac or a PC?


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Tue Feb 12, 2019 6:58 pm 
Offline

Joined: Sat Sep 22, 2018 5:58 pm
Posts: 7
I have a PC. I choose movie title search; put in the name of the movie; find the correct one I own by bar code; select it; and then select add title. When I click on add title is when I get the error message.


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Tue Feb 12, 2019 7:15 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
metalmaniac13 wrote:
I have a PC. I choose movie title search; put in the name of the movie;

Ok.

metalmaniac13 wrote:
find the correct one I own by bar code; select it;

Do you mean in the "existing videos" box?

metalmaniac13 wrote:
and then select add title.

Do you mean "Add as owned"?

If that's how you do it, I have no problem on my computer. Maybe there's a problem with your coollection file. Please send me your coollection file so I can test it on my computer.

How to find your coollection file: https://www.coollector.com/help.html#coollection

My email: hector at coollector dot com


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Wed Feb 13, 2019 10:39 am 
Offline

Joined: Sat Sep 22, 2018 5:58 pm
Posts: 7
Yes, I am referring to Add as owned. I have sent you an email with my database file.


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Wed Feb 13, 2019 1:54 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
Good news: I've finally been able to reproduce the crash.

Another good news: your coollection file isn't corrupted.

I'm working on a fix, I'll tell you when it's ready.


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Wed Feb 13, 2019 10:55 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
Here is the fixed version:

https://www.coollector.com/Coollector.exe

Thank you very much for reporting this bug. Please tell me if you see anything wrong.


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Thu Feb 14, 2019 7:13 pm 
Offline

Joined: Sat Sep 22, 2018 5:58 pm
Posts: 7
Downloaded the fix; and now the application will not open at all. What am i doing wrong? I replaced it where the other app was and when i click on it nothing happens.


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Thu Feb 14, 2019 8:11 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
metalmaniac13 wrote:
Downloaded the fix; and now the application will not open at all. What am i doing wrong?

Sorry, I have no idea. I have only fixed the bug. It's working fine on my computer. Maybe a problem with your antivirus.

In a couple of days, I will release the new version. It's probably better if you wait for it.


metalmaniac13 wrote:
I replaced it where the other app was and when i click on it nothing happens.

If you need the old Coollector.exe, I've put it back on the server:

https://www.coollector.com/Coollector.exe


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Fri Feb 15, 2019 8:23 am 
Offline

Joined: Sat Sep 22, 2018 5:58 pm
Posts: 7
I got it working now with the new .exe that you posted. Found out that I was trying to use the old shortcut to access the database. Deleted previous shortcut and .exe and now it works. Thanks for your help. This database is always awesome!! Keep up the good work.


Top
 Profile  
 
 Post subject: Re: program crashing after auto update to latest version
PostPosted: Fri Feb 15, 2019 12:53 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 7632
:V:


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 11 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 30 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2024 phpBB Group