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 Post subject: NCIS Error
PostPosted: Sat Nov 07, 2020 9:27 am 
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Joined: Sat Nov 07, 2020 8:57 am
Posts: 3
When I download the update, I get an NCIS Error. Error Launching Installer so I have to turn off auto install on start so it will run. Stuck with V 4.16.6

I have tried multiple times over the course of a month with the same result. I have been using IObit Advanced System Care anit-virus for the last few years without any problems updating any programs I use.


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Last edited by Movie Fan on Sat Nov 07, 2020 11:21 am, edited 1 time in total.
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 Post subject: Re: NCIS Error
PostPosted: Sat Nov 07, 2020 9:45 am 
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Joined: Tue Sep 27, 2005 2:28 am
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Have you tried more than 1 time? What Antivirus do you have? Can you look at your Antivirus logs to see if it has blocked the installer?

Movie Fan wrote:
I get an NCIS Error.
Movie Fan? More like Series Fan ;)


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 Post subject: Re: NCIS Error
PostPosted: Tue Nov 24, 2020 11:38 pm 
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I have tried multiple times to update, even after two updated downloads. There is no error associated with this program and my antivirus. Still getting the error today.


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 Post subject: Re: NCIS Error
PostPosted: Wed Nov 25, 2020 1:07 am 
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Sorry about your troubles, but I don't understand what's happening.

Anyway, if the update feature doesn't work, you can still update by using the setup file instead.

https://www.coollector.com/Coollector_4_17_1_Setup.exe

Don't uninstall anything, you just run this file and it'll be the exact equivalent of updating.


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 Post subject: Re: NCIS Error
PostPosted: Wed Nov 25, 2020 3:39 am 
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Joined: Sat Nov 07, 2020 8:57 am
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Thanks for the help. That did the trick. I have used Coollector for many years and love it.


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 Post subject: Re: NCIS Error
PostPosted: Wed Nov 25, 2020 9:02 am 
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Joined: Tue Sep 27, 2005 2:28 am
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Thank you very much! Please keep me posted whether the issue continues or stops in the future.


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