NCIS Error

[Movie Fan]

When I download the update, I get an NCIS Error. Error Launching Installer so I have to turn off auto install on start so it will run. Stuck with V 4.16.6

I have tried multiple times over the course of a month with the same result. I have been using IObit Advanced System Care anit-virus for the last few years without any problems updating any programs I use.

Attachments

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Last edited by Movie Fan on Sat Nov 07, 2020 11:21 am, edited 1 time in total.

[(cool) Hector]

Have you tried more than 1 time? What Antivirus do you have? Can you look at your Antivirus logs to see if it has blocked the installer?

I get an NCIS Error.

Movie Fan? More like Series Fan

[Movie Fan]

I have tried multiple times to update, even after two updated downloads. There is no error associated with this program and my antivirus. Still getting the error today.

[(cool) Hector]

Sorry about your troubles, but I don't understand what's happening.

Anyway, if the update feature doesn't work, you can still update by using the setup file instead.

https://www.coollector.com/Coollector_4_17_1_Setup.exe

Don't uninstall anything, you just run this file and it'll be the exact equivalent of updating.

[Movie Fan]

Thanks for the help. That did the trick. I have used Coollector for many years and love it.

[(cool) Hector]

Thank you very much! Please keep me posted whether the issue continues or stops in the future.