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 Post subject: coollector.exe has encountered a problem???
PostPosted: Mon Dec 14, 2009 11:06 pm 
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Joined: Wed Sep 10, 2008 4:29 am
Posts: 13
Hi Hector,

Everytime i go in to update my collection, it keeping coming up with the below message. I have add 3 movies or 8 movies at a time before this error occurs.

"Coollector,exe has encountered a problem and needs to close. We are sorry for the inconvience"

Can you please help....Thanks


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PostPosted: Tue Dec 15, 2009 12:03 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7636
Please send me those 2 files so I can check if there's something wrong with them:

1) MyCoollection.cool
2) indexing.dat

1) MyCoollection.cool => click the help button from Coollector and select "FAQ: where is my coollection file".

2) indexing.dat is inside the folder named "Tmp".

Mail them to hector at coollector dot com


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