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 Post subject: Progam error
PostPosted: Sat Nov 27, 2010 10:41 pm 
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Joined: Sat Nov 27, 2010 10:35 pm
Posts: 2
When I try to addStar Wars Trilogy #024543123453 a popup tells me coolector only works with Windows Xp and above. When I click OK, the program closes. I am using Vista and have no problem adding any other videos, dvd's. :(


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 Post subject: Re: Progam error
PostPosted: Sat Nov 27, 2010 11:45 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 6249
1) I tried adding this video, and the program did not crash for me.

Maybe the problem is with your coollection file. I'd like to have a look at it.

Select the menu "Help->Locate my coollection file" and mail me the file "MyCoollection.cool" to this address:

hector at coollector dot com



2) About the fact that the program didn't identify Windows Vista correctly, I've created a special version for you that will display your OS description:

http://www.coollector.com/Coollector_Test.exe

Please use this version and give me the OS description.


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 Post subject: Re: Progam error
PostPosted: Sat Dec 04, 2010 11:22 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 6249
Problem solved by installing the latest version of the program.


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 Post subject: Re: Progam error
PostPosted: Tue Dec 28, 2010 1:33 am 
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Joined: Tue Dec 28, 2010 1:28 am
Posts: 2
after adding my 115th movie it will not let me add anymore. keeps giving me an error message of this action is not allowed my your admin, when i am the admin. i have the updated vers and im using vista. any ideas. also checked my fire wall. im @ a loss. any help would be appreciated thanks


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 Post subject: Re: Progam error
PostPosted: Tue Dec 28, 2010 9:55 am 
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mystic_dragon81 wrote:
keeps giving me an error message of this action is not allowed my your admin, when i am the admin.

This message is a message from Windows Vista, not from Coollector itself. Vista doesn't want you to write to your coollection file, for an unknown reason. Have you tried restarting your computer ? It sometimes happens that Windows locks a file and you need to restart.


mystic_dragon81 wrote:
also checked my fire wall.

It's not your firewall. If it was a problem with your firewall, it would just prevent you from connecting to the internet.


mystic_dragon81 wrote:
im @ a loss. any help would be appreciated thanks

First thing is to try restarting your computer.

If that doesn't help, we'll try moving your coollection file to another location:

1) click the menu "Help=>Locate my coollection file".
2) close Coollector (it's necessary).
3) make a copy of the file "MyCoollection.cool" to a new location, for instance on your desktop.
4) double click the copy of "MyCoollection.cool". Coollector should launch, and you should be able to add your 116th movie.

Please tell me how it goes.


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 Post subject: Re: Progam error
PostPosted: Sun Jan 02, 2011 10:27 pm 
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Joined: Tue Dec 28, 2010 1:28 am
Posts: 2
thank you everyonne for your help. i'll try it and get back to you.


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