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 Post subject: program crashed (error)
PostPosted: Sat Jan 22, 2011 10:27 am 
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Joined: Fri Mar 28, 2008 5:30 am
Posts: 11
Location: Chicago
Ever since the last update - the one with all the new display systems (i received it 1/19/2011) - I have been unable to add new titles, edit new titles, or edit existing titles in my database. Everything has been working very well for the last 5 years or so (maybe more) - what happened?

I get a program error/send error message each time. I love this program and have contributed covers and built up a database of over 1800 titles. I sure would hate to loose that!

Thanks Hector


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 Post subject: Re: program crashed (error)
PostPosted: Sat Jan 22, 2011 10:38 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
chgoteddy wrote:
I sure would hate to loose that!

Don't worry, we're trying to understand what's wrong, and we'll find out !

http://www.coollector.com/viewtopic.php?f=2&t=532

Please try

http://www.coollector.com/Coollector_crash_dump.exe

and if you can get a crash report, please send me the files Coollector.dmp and Coollector.xml at this address:

coollector at coollector dot com

Thank you very much !


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 Post subject: Re: program crashed (error)
PostPosted: Sat Jan 22, 2011 12:41 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
Please replace your Coollector.exe with this one

http://www.coollector.com/Coollector.exe

and please confirm that the program doesn't crash anymore.


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 Post subject: Re: program crashed (error)
PostPosted: Sat Jan 22, 2011 5:19 pm 
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Joined: Fri Jan 01, 2010 7:42 pm
Posts: 10
I just opened up Coollector (I had not used it for about a week), got the update and now it will not open.

I get the message "Coollector.exe has stopped working".

I tried reinstalling from the web site, and tried saving the file from the previous reply. I still get the same error message.

Suggestions


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 Post subject: Re: program crashed (error)
PostPosted: Sat Jan 22, 2011 6:26 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7631
kenerback wrote:
Suggestions

Before we search for a brand new bug, I'd like to make sure that you didn't make anything wrong while trying to install the fixed version (no offense).

I've made a new setup which includes the fixed version of the program:

ftp://ftp2.coollector.com/coollect/Coollector_Setup.exe

Please install it, and tell me if Coollector still crashes anyway.


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 Post subject: Re: program crashed (error)
PostPosted: Sat Jan 22, 2011 6:59 pm 
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Joined: Fri Jan 01, 2010 7:42 pm
Posts: 10
That did work. Thanks


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