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program crashed (error)

Sat Jan 22, 2011 10:27 am

Ever since the last update - the one with all the new display systems (i received it 1/19/2011) - I have been unable to add new titles, edit new titles, or edit existing titles in my database. Everything has been working very well for the last 5 years or so (maybe more) - what happened?

I get a program error/send error message each time. I love this program and have contributed covers and built up a database of over 1800 titles. I sure would hate to loose that!

Thanks Hector

Re: program crashed (error)

Sat Jan 22, 2011 10:38 am

chgoteddy wrote:I sure would hate to loose that!

Don't worry, we're trying to understand what's wrong, and we'll find out !

http://www.coollector.com/viewtopic.php?f=2&t=532

Please try

http://www.coollector.com/Coollector_crash_dump.exe

and if you can get a crash report, please send me the files Coollector.dmp and Coollector.xml at this address:

coollector at coollector dot com

Thank you very much !

Re: program crashed (error)

Sat Jan 22, 2011 12:41 pm

Please replace your Coollector.exe with this one

http://www.coollector.com/Coollector.exe

and please confirm that the program doesn't crash anymore.

Re: program crashed (error)

Sat Jan 22, 2011 5:19 pm

I just opened up Coollector (I had not used it for about a week), got the update and now it will not open.

I get the message "Coollector.exe has stopped working".

I tried reinstalling from the web site, and tried saving the file from the previous reply. I still get the same error message.

Suggestions

Re: program crashed (error)

Sat Jan 22, 2011 6:26 pm

kenerback wrote:Suggestions

Before we search for a brand new bug, I'd like to make sure that you didn't make anything wrong while trying to install the fixed version (no offense).

I've made a new setup which includes the fixed version of the program:

ftp://ftp2.coollector.com/coollect/Coollector_Setup.exe

Please install it, and tell me if Coollector still crashes anyway.

Re: program crashed (error)

Sat Jan 22, 2011 6:59 pm

That did work. Thanks
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