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 Post subject: coollector not working from 2.96 and 2.97 version
PostPosted: Sun Jan 30, 2011 7:33 am 
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Posts: 5
Hi, after ubdating version 2.95, Coollector doesn't work on my comp with win7.
Version 2.95 and other before it are work. :( :( :(


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Sun Jan 30, 2011 2:00 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 7634
Please run this program:

http://www.coollector.com/Coollector297_dump.exe

After crashing, it will generate a crash dump with 2 files: Coollector.dmp and Coollector.xml.

Please mail me those 2 files at this address:

hector at coollector dot com

Thank you very much for your feedback !


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Mon Jan 31, 2011 9:50 am 
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Joined: Sun Jan 30, 2011 7:14 am
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Hi, Coollector 2.97 not work again!


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Mon Jan 31, 2011 12:35 pm 
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ubiley25 wrote:
Hi, Coollector 2.97 not work again!

Did you send me the crash dump report ? Are you Nikolay ?

I have 3 users for which the program doesn't work anymore. I still haven't found the explanation despite searching hard.

But I'm still searching, I don't give up.


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Wed Feb 02, 2011 1:17 pm 
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Joined: Sun Jan 30, 2011 7:14 am
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Hi, you have my crash dump report. Please help.


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Wed Feb 02, 2011 1:44 pm 
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ubiley25 wrote:
Hi, you have my crash dump report. Please help.

What is the locale (which language, and which alphabet) of your computer ?


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Wed Feb 02, 2011 2:10 pm 
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Joined: Sun Jan 30, 2011 7:14 am
Posts: 5
I'm from Bulgaria, but language and alphabet is english on my computer.


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Wed Feb 02, 2011 2:23 pm 
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Thank you.

Do you use Windows XP, Vista, or 7 ?

Is it the american edition or a bulgarian edition ?


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Wed Feb 02, 2011 2:50 pm 
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Joined: Sun Jan 30, 2011 7:14 am
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I have windows 7 ultimate, american.


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 Post subject: Re: coollector not working from 2.96 and 2.97 version
PostPosted: Wed Feb 02, 2011 3:27 pm 
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I'd need you to please send me another crash report, this time using this program:

http://www.coollector.com/Coollector_dump2.exe

My email address is still:

hector at coollector dot com


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