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 Post subject: Coolector will not open
PostPosted: Fri Mar 11, 2011 9:35 am 
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Joined: Fri Mar 11, 2011 9:05 am
Posts: 3
I downloaded the program this morning, and started adding movies. A few times while adding, the program just closed. I opened it up each time, but now, after about the 6th time, it says...

"Coolector Movie Database works only with Windows XP, Windows Vista, or Windows 7"

I have Windows Vista...and I was using the program before, albeit, sporadically.

Any help would be appreciated, as I really like this program, from what little I've used it so far.

Thanks!


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 Post subject: Re: Coolector will not open
PostPosted: Fri Mar 11, 2011 10:26 am 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 6206
Thank you very much for reporting your problem !


GBarbis wrote:
"Coolector Movie Database works only with Windows XP, Windows Vista, or Windows 7"

Coollector reads your environment string and determines your OS from it.

I have build a special version for you:

http://www.coollector.com/Coollector_test.exe

This version will display your environment string, and I'll be able to understand why the program didn't recognize Windows Vista.

Also this version will generate a crash dump to help me understand why the program crashed. Please send me the .dmp and the .xml files at this address:

hector at coollector dot com


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