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 Post subject: Message box every time I start version 3.x
PostPosted: Sat Jul 23, 2011 9:49 pm 
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Joined: Sat Jul 23, 2011 9:43 pm
Posts: 14
:sos:

After installing the new version 3.x, a message box appears each time I start the program.
Clicking OK brings me to a loop (again the box)...
I didn't had the problem with version 2.99.9

Any ideas?

Thanks.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sat Jul 23, 2011 10:02 pm 
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Have you tried to reboot your computer ?


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sat Jul 23, 2011 11:47 pm 
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I've installed and uninstalled the program several times, I've rebooted the computer.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 12:13 am 
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Ok :worried:

Now it's bed time for me, but I'll go back to you tomorrow.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 10:15 am 
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I've unistalled version 2.99.9 and installed 3.0.2.
Installing is not a problem.
After starting 3.0.2, the attached message appears (only once).
After restarting Coollector, the "Changes could not be saved"-box pops up.

Thanks for your help.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 10:36 am 
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wuffel wrote:
I've unistalled version 2.99.9 and installed 3.0.2.

I'm lost... You uninstalled version 2.99.9 ? I thought you were using version 3 :wacko:

We need to clarify your situation. What error message do you get when you run version 3.02 ?


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 12:14 pm 
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Joined: Sat Jul 23, 2011 9:43 pm
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Sorry for the misunderstanding.

All problems appear with version 3.0.2

After updating from 2.99.9 to 3.0.2, the attached errors pop up.

I didn't had any problems with 2.x

The problems also appear when uninstalling 2.99.9 and installing 3.0.2.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 1:56 pm 
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Sorry, still not clear :sorry:

Now that you got rid of version 2.99.29 and installed version 3.02, what error message do you get ?

The first ("changes could not be saved") or the second ("Coollector error") ?


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 2:14 pm 
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I got both messages with version 3.0.2

Uninstalling version 2.99 > no problems
Installing version 3.0.2 > no problems (I got the attached screen)
Clicking on "Finish" starts Coollector and the screen "Coollector error" appears.
Restarting Coollector causes the other error ("changes could not be saved").
After restarting, the box "Coollector error" doesn't appear again.

Thanks again.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 5:43 pm 
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I have a solution that I think will probably work...

Please create a folder "Coollector" on your disk, where you'll install the portable version of Coollector:

http://www.coollector.com/Coollector_Portable_Setup.exe

If that version works, then close Coollector and copy "My Documents\Coollector\MyCoollection.cool" into that folder. There you should be able to use Coollector again. And if you're ok to help me, in a few day I'll go back to you and we'll try to understand what's the problem with the normal version.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Sun Jul 24, 2011 7:29 pm 
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Are you sure that your Coollection file isn't been read by another program ?

I can get the same 2 messages if my coollection file is opened by another program.

Maybe it's your antivirus. Have you tried disabling your anti-virus ?

Or maybe you could copy your coollection file, delete the original, and rename the copy as the original.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Wed Jul 27, 2011 10:03 pm 
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Joined: Sat Jul 23, 2011 9:43 pm
Posts: 14
Hi,
great - it works without problems with the portable version.
No error messages at all.

I've disabled my anti-virus and the firewall > same error with the "normal" version.

Thanks for your help - great work.


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Wed Jul 27, 2011 10:09 pm 
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Joined: Sat Jul 23, 2011 9:43 pm
Posts: 14
If you need a tester for this problem, I'll help you.
I'm also interested in a solution... :-)


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Wed Jul 27, 2011 10:34 pm 
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wuffel wrote:
If you need a tester for this problem, I'll help you.
I'm also interested in a solution... :-)

Thank you very much for your collaboration !

Would you be available this week-end to make some testing ?


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 Post subject: Re: Message box every time I start version 3.x
PostPosted: Thu Jul 28, 2011 5:39 pm 
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Joined: Sat Jul 23, 2011 9:43 pm
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I'm available and ready for testing...

:yes:


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