coollector.com
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My "owned" database movies have disappeared.
https://www.coollector.com/viewtopic.php?f=4&t=1129
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Author:  with.one.mind [ Mon Mar 04, 2013 10:37 pm ]
Post subject:  My "owned" database movies have disappeared.

When I am at the home page, it says I own NO videos, but I have submitted as owned in excess of 740 videos. The files (my coollector) and (backup) files are on the computer, but when I try to "open with" your program, it doesn't do anything. This has happened before and I have scanned my drives. I do not like the printout you submit, so I've been keeping my movies in a separate Word document. Please tell me how to get them back on the board. Thanks.

Author:  (cool) Hector [ Mon Mar 04, 2013 10:44 pm ]
Post subject:  Re: My "owned" database movies have disappeared.

with.one.mind wrote:
The files (my coollector) and (backup) files are on the computer

What's the size of MyCoollection.cool ?

How many backups do you have ? What's their size ?



with.one.mind wrote:
but when I try to "open with" your program, it doesn't do anything.

Did you close Coollector before ? There can be only one instance of Coollector running at a time.


Please email me your coollection file and your 3 latest backups.

My email address: hector at coollector dot com

Author:  with.one.mind [ Wed Mar 06, 2013 5:11 am ]
Post subject:  Re: My "owned" database movies have disappeared.

Thanks to your tool "scan your video files" I was able to rescan my drives and get all of the movies back. I had not been using automatic updating for each use because it took a long time. I don't know what went wrong, but the problem is gone, and I've learned a little more about the program.

I LOVE COOLLECTOR! Waiting for payday to reward your efforts! Thanks so very much.

Author:  kakashi [ Wed Mar 06, 2013 5:36 am ]
Post subject:  Re: My "owned" database movies have disappeared.

:up:

Author:  (cool) Hector [ Wed Mar 06, 2013 9:28 am ]
Post subject:  Re: My "owned" database movies have disappeared.

with.one.mind wrote:
I had not been using automatic updating for each use because it took a long time.

In the future, I'll implement incremental updates. It'll be much faster than it is now.


with.one.mind wrote:
I don't know what went wrong

I don't know either, but as I've told you, you've probably deleted a folder that you shouldn't have deleted. We'll never know for sure, but it seems to be the most likely explanation. Indeed, a bug could have corrupted some files, but I doubt that it would have made disapppear ALL the automatic backups like that.


with.one.mind wrote:
I LOVE COOLLECTOR! Waiting for payday to reward your efforts! Thanks so very much.

:up:

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