Website Down?

[jimt]

The update website has not worked this week. Message: Temporarily Down.

Is it functioning for anybody?

[(cool) Hector]

The update server has always been up and running. The update works for me.

If others have problems, please report.

[jimt]

It always worked for me until I unchecked Automatically check for updates.

It doesn't work when I manually try to update.

[(cool) Hector]

Does it work when you set automatic update again ?

What Windows do you use ?

Personally, I have Windows XP, and it works with and without automatic update.

[jimt]

Using Windows XP SP3.

Most of the time it tries and fails but today it started to download but got and error and just quit.

I took a few screen shots to show you what was happening but I dont see any way to attach them.

I'm gonna try reinstalling and see what that does.

[(cool) Hector]

I have no clue what's happening. Installing again might be a good idea...

You have only problems with updates ? Downloading pictures works fine ?

You can send me screenshots here: hector at coollector dot com, but I don't think it can help me.

[jimt]

Reinstalled. No change.

I didn't uninstall. (same version)

I have 500+ movies in the database. Could that cause a problem?

[(cool) Hector]

I didn't uninstall.

That's ok.

I have 500+ movies in the database. Could that cause a problem?

I really doubt it. I will give it some thought. For the moment, I'm clueless

[(cool) Hector]

Thanks to jimt's fantastic feedback (via email), I've been able to localize the problem.

Here is an early version of Coollector 2.18 that fixes this bug and a few others.

[Jukan]

Hi Hector,

Your Coollector on my comp has updated automatically to version 2.21. Now I have a message that I have the problem with internet connection. No way to auto/manual update. I reinstalled v. 2.18 (from your link) and again update worked w/o problem and installed automatically v.2.21. In this version the same - no way to update. Is it a bug? I saw that v.2.21 wanted to connect to IP 255.255.255.255. Any suggestion?

[(cool) Hector]

Hi Jukan,

since 2.18, I have modified Coollector to work even through a proxy server, and I thought everything was fine, but apparently there's something in your internet configuration that confuses the program.

To confirm this, please try this version of Coollector where I have disabled proxy detection:

http://www.coollector.com/Coollector.exe

If this version works, then I'll need your help to understand what's so special about your internet setttings, and adapt Coollector accordingly...

[Jukan]

Hi Hector,

With the version from your link I immediately has got a message that everything is up to date, so it works. Actually, I use proxy. It is Naviscope sw. My proxy is 127.0.0.1:81.

[(cool) Hector]

I'm completely puzzled

Coollector works through your proxy without doing anything, and doesn't when using your proxy settings...

What about images ? They download fine with both versions ?

Well, with 2.22 I will remove proxy detection... until I understand things better.

[Jukan]

Hector,

What I do not understand is that each time Collector connects with different IP:
1. www.merlin.com.pl
2. r10010.ovh.net
3. 255.255.255:81 v.2.21
4. www.update.microsoft.com
5. collector.info
6. collector.com
7. a1815.g.akamai
I have this info from ZoneAlarm log.[/img]

[(cool) Hector]

Thank you for your help.

Those ones are normal:
2. r10010.ovh.net (pictures server)
5. collector.info (updates server)
6. collector.com (website)

Since Naviscope is free, I'll make some testing when I'll find time.