Coollector Freezes on Recently Owned

[Abubakar Siddique]

My coollector freezes, steps to reproduce are as follows :
1. Opens Coollector.
2. Set the filter to "Recently Owned"
3. Click on the "Movies" tab, it freezes.

In case you need the .cool file

MyCoollection.cool

My coolector file

(208.11 KiB) Downloaded 598 times

[(cool) Hector]

Thank you for reporting this bug, but unfortunately I can't reproduce it, even with your coollection file.

Are you sure you're using the latest version 4.20.9 and not the version 4.20.8 ? It's important because it looks a lot like a bug that was added by version 4.20.8 and fixed with version 4.20.9.

[Abubakar Siddique]

Well I am using the latest version. But if I check for version number, it displays like this:

Screenshot 2023-01-22 180517.png (7.04 KiB) Viewed 16939 times

I will download a fresh copy and give it a try.

[(cool) Hector]

But if I check for version number, it displays like this

Yep, I'm aware of it, but thank you anyway.

I've noticed just after the version was already released. What happened is when I've updated the version number, I've deleted the "8" then pressed the "9" key but it didn't work and unfortunately I didn't notice.

Nevermind, tomorrow I will release a new version to fix a much more serious bug that makes the app freeze.

[Abubakar Siddique]

Okay no problem.

[(cool) Hector]

Well I am using the latest version.

About your freeze, could you please try this Coollector.exe:

https://www.coollector.com/viewtopic.php?t=2518&p=25402#p25402

Still the same issue?

[Abubakar Siddique]

Sill issue.

video.zip

(1.56 MiB) Downloaded 598 times

[(cool) Hector]

Thank you very much for the video, it confirms that I'm doing exactly the same as you, but not freeze.

I've tried multiple times, doing the exact same actions as you.

Very weird...

[Abubakar Siddique]

I tried again by downloading the Normal version .. it works

But I normally use the portable version, and its crashing in the portable version.

[(cool) Hector]

Just tried the portable version and still no freeze.

Did you use the normal version with the exact same coollection file?

[Abubakar Siddique]

Yes using my existing .cool file

[Abubakar Siddique]

Can you give me the debug version?

[(cool) Hector]

Can you give me the debug version?

I don't think it'll work. It's a freeze, no crash dump is created.

Instead please send me your coollection file.

My email is: hector at coollector dot com

Really it's very weird because the normal version and the portable version use the exact same .exe file, just using different file locations.

[Abubakar Siddique]

Sent

[(cool) Hector]

I've received it and tried it with both the portable and the normal versions, but no freeze.

Only solution is to create a special version to try to understand the freeze. If you're ok with it, we can do that in the middle of next week.

Thank you very much for your feedback!