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 Post subject: Current Database Update Repeatedly Installs
PostPosted: Fri Dec 28, 2018 6:30 pm 
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The same database installation for today (12/28/2018) keeps repeatedly installing each time I open Coolector.


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Fri Dec 28, 2018 8:59 pm 
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What's your operating system?


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Fri Dec 28, 2018 9:51 pm 
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Joined: Mon Apr 28, 2014 7:45 pm
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I'm using a Mac Mini, Mojave, 10.14.2.


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Fri Dec 28, 2018 10:01 pm 
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I think I've fixed the problem, please try again and tell me.


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 12:08 am 
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Sorry to report, when I tried to install the new database, all the steps go through, but then, at the end, Coolector checks again for updates, and the process starts all over.


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 3:36 am 
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I will keep searching...


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 5:54 am 
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Joined: Mon Apr 28, 2014 7:45 pm
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I'm glad to help...if you need me to test options, just let me know.

By the way, Coolector is a terrific app!!


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 2:12 pm 
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Desert Rat wrote:
Sorry to report, when I tried to install the new database, all the steps go through, but then, at the end, Coolector checks again for updates, and the process starts all over.

Are you sure that you were installing the latest version 4.12.4? Where did you get the installer from? After install, did the title bar display "4.12.4"?

Now that Coollector is installed on your computer, does it update when you click the update menu?


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 2:12 pm 
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Desert Rat wrote:
By the way, Coolector is a terrific app!!

:w00t: :V:


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 3:57 pm 
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I tried both -- using Update from the Menu and then changing and using the Automatic Update When Opening the App. Both did the same thing - cycle through the update process, but no update happens.

The update is 4.12.4,

I have screenshots, but I don't know how to include them in this message.

Can I delete the app and reinstall without losing my list of movies?


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 4:02 pm 
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Desert Rat wrote:
Can I delete the app and reinstall without losing my list of movies?

Yes you can, but it won't help with this issue.

Your list of movie is stored inside a Coollection file:

https://www.coollector.com/help.html#coollection


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 4:29 pm 
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Joined: Mon Apr 28, 2014 7:45 pm
Posts: 19
Am I the only one reporting this issue? I can't think of anything I'm doing that's different from all the other Coolector updates I've installed, and I'e been using Mojave since it came out so that shouldn't be the issue either.


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 6:16 pm 
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Desert Rat wrote:
Am I the only one reporting this issue?

Another Mac user has reported the same problem:

https://www.coollector.com/viewtopic.php?t=1826

I hope he'll tell me if the problem still exists after the changes I've made. There was indeed an issue, but now everything seems fine when I try on my Mac. I don't understand why the issue isn't fixed for you too. Do you have several versions of Coollector on your computer? Maybe a Mac App Store version?


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 6:53 pm 
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Joined: Mon Apr 28, 2014 7:45 pm
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I have only one version of Coolector, but maybe it's the free version. Why don't I buy the App Store version and see what happens.


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 Post subject: Re: Current Database Update Repeatedly Installs
PostPosted: Sat Dec 29, 2018 7:31 pm 
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The free version is supposed to work, I need to find out what's the issue.

Don't buy the Mac App Store version, it hasn't been updated in a while, I have an issue with Apple that I haven't solved yet.


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