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 Post subject: Incorrect (and Inappropriate) picture
PostPosted: Sun Jan 20, 2019 9:02 pm 
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Joined: Sat Jan 19, 2019 9:50 pm
Posts: 2
Incorrect (and Inappropriate) picture showing on UPC 012569699885 DVDR1 Polar Express.
Removed from my Database until this is fixed. Thank you.

Also, if you can remove the picture associated with The Prince of Egypt UPC 667068485325 DVDR1
It shows the correct picture on the left screen, but changes as soon as I add it to my collection, to the picture on the right, which is somewhat blurry, sideways, and signed by (I'm sure) very important persons. Thank you again.

:whistle:


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 Post subject: Re: Incorrect (and Inappropriate) picture
PostPosted: Sun Jan 20, 2019 11:13 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 6353
Thank you for reporting this issue. I've changed the picture on the servers, but I don't understand why pressing the F5 key doesn't seem to refresh the picture on my computer disk.

I'm now going to bed. I'll investigate this tomorrow.


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 Post subject: Re: Incorrect (and Inappropriate) picture
PostPosted: Sun Jan 20, 2019 11:15 pm 
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About the Prince of Egypt, I'll remove the second video with the same barcode but with a strange picture. The change will be visible with the next update.


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 Post subject: Re: Incorrect (and Inappropriate) picture
PostPosted: Mon Jan 21, 2019 2:52 pm 
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(cool) Hector wrote:
I've changed the picture on the servers, but I don't understand why pressing the F5 key doesn't seem to refresh the picture on my computer disk.

I don't know why, F5 is working now. Does it work for you too?


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 Post subject: Re: Incorrect (and Inappropriate) picture
PostPosted: Wed Jan 30, 2019 12:52 am 
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Joined: Sat Jan 19, 2019 9:50 pm
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F5 worked great for Polar Express. I had to use the key twice. Once after I opened my copy.

As far as the picture that shows up for The Prince of Egypt: It no longer shows up on the left, but would not correct my movie. I deleted my copy, then added it again. As soon as I changed the UPC to mine, it showed the sideways picture again.

Thank you sooo much! Your prompt response is very appreciated. I'm glad I could help support this program. It really is awesome. I have tried others.... I like this one better! :hi:


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 Post subject: Re: Incorrect (and Inappropriate) picture
PostPosted: Wed Jan 30, 2019 1:26 am 
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LoriKaye wrote:
As soon as I changed the UPC to mine, it showed the sideways picture again.

The update that will remove that video should be released in a couple of days.


LoriKaye wrote:
I'm glad I could help support this program. It really is awesome. I have tried others.... I like this one better! :hi:

It's the best thing you can tell me, thank you very much!


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