Getting my collector data bas to work

[Vince_Z]

I installed Coolector on my iMac last August and then logged in all my DVDs. Every thing has been working fine until today when I can not access the program even though it is listed in Launch pad and applications.


I recently got a MacBook Pro and would like to have my Coolections on there also. My mind says to load Coollector and then copy my latest backup to the notebook. Right? Where would I load the collection file?

[(cool) Hector]

Where would I load the collection file?

http://www.coollector.com/help.html#coollection

Your coollection file is

~/Movies/Coollector Movie Database/MyCoollection.cool

If you install Coollector on a new computer, then replace the coollection file with the one from your old computer, you'll get all your data.

Every thing has been working fine until today when I can not access the program even though it is listed in Launch pad and applications.

What happens when you launch the program? Do you get an error message?

[Vince_Z]

Nothing happens no error message

[(cool) Hector]

Coollector version 4.2.1 has just been added to the Mac App Store. Please update and tell me if that helps.

[Vince_Z]

I downloaded a new version from your website. The program comes up with nothing in the data base. I tried copying my last backup which has a longer na than mycoolection.cool. Could not get the app to recognize my new file. I did not pay for another copy. How can I recover my license key?

[(cool) Hector]

I tried copying my last backup which has a longer name than mycoolection.cool. Could not get the app to recognize my new file.

The backup has to replace MyCoollection.cool. That means same location and same name.

Please follow the directions from the help:

http://www.coollector.com/help.html#backups

I did not pay for another copy. How can I recover my license key?

Please send me a mail with the email address that you've provided when buying your license, and I'll send me your information.

You can contact me at this address: [url]hector at coollector dot com[/url]

[Vince_Z]

Everything is working fine including the bar scanner. I removed previous versions of Coolrector, installed the current version and copied a backup. Walaa! Success!!! Thanks for all the help

[(cool) Hector]