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Crashes https://www.coollector.com/viewtopic.php?f=1&t=2242 |
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Author: | johnman [ Wed Jun 10, 2020 7:53 pm ] |
Post subject: | Crashes |
Once in a blue moon I get an error message that says something like "Coollector has crashed and will now close". So it closes and then (this is Windows 7) it brings me to a Windows temp directory showing a, I believe, dump file. I'm not worried about the crashes, since they're so infrequent but more just curious of the dmp files. Are they useful to you? Cheers |
Author: | (cool) Hector [ Thu Jun 11, 2020 12:49 am ] |
Post subject: | Re: Crashes |
When the dump file is created by the release version, it contains hardly any information that I can use. But if the user can reproduce the bug (and I can't reproduce it on my own computer), then I can send a debug version to the user and this time the crash dump it'll created will really help me to understand the bug. |
Author: | johnman [ Thu Jun 11, 2020 8:10 pm ] |
Post subject: | Re: Crashes |
Ok, so I will try to remember to keep track of what happens when it crashes. Like I said, it's pretty infrequent, I was just curious. Thanks bud! |
Author: | johnman [ Sat Oct 10, 2020 2:29 am ] |
Post subject: | Re: Crashes |
Hi Hector, the crashes are becoming far more frequent. Usually at least every second time I open the program. But it happens at random times. It can be when I'm looking up a character, hit the Play button in an episode, searching for a specific movie or series, or just looking at what movies I have. As I said, just really random. Thanks. |
Author: | (cool) Hector [ Sat Oct 10, 2020 4:31 pm ] |
Post subject: | Re: Crashes |
I haven't seen crashes in a long time, and no one has reported any recently. Do you have a Mac or a PC? |
Author: | johnman [ Sun Oct 11, 2020 2:14 am ] |
Post subject: | Re: Crashes |
PC |
Author: | (cool) Hector [ Sun Oct 11, 2020 10:59 am ] |
Post subject: | Re: Crashes |
Here is a debug version: https://www.coollector.com/Coollector_DEBUG.exe Please use that version until you succeed to make it crash. If the crash generates dump files, please send them to me and I'll analyze them. My email address: hector at coollector dot com Thanks! |
Author: | johnman [ Mon Oct 12, 2020 11:55 pm ] |
Post subject: | Re: Crashes |
Will do, thanks mate. |
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