Antivirus blocked access to Coollector.cool file

[JPW]

I have recently been getting the message 'Your Antivirus has blocked access to the file', referring to the Coollector.cool file, when opening the program. I have tried excluding the file from Windows Defender scan, which it did exclude, but still get the same message. Windows Defender does not list that it has blocked the file as a threat. Can anybody help? Thanks

[(cool) Hector]

Weirdly another user has had the same issue recently and it turned out that his coollection file was corrupted, he's had to restore his latest automatic backup.

Here's the discussion we had:

https://www.coollector.com/viewtopic.php?f=4&t=2511

About the automatic backups:

https://www.coollector.com/help.html#coollection
https://www.coollector.com/help.html#backups

Tell me if you need more help.

[JPW]

Thank You Cool for your concise and accurate resolution to my problem. I replaced the collection file with the previous backup and the program started up fine, reloaded the latest database and all is well. I particularly like the new feature "episode airing in x days". I will make a donation the next time I use my Card internationally as we have to make a special request to our Bank to open credit or debit cards for international use for 24 hours then it closes again. For our own protection they say but I think they just don't want us to spend their money.
Thanks again and you have a wonderful product. Keep it up!!
Cheers
Jim

[(cool) Hector]