Probably not your PC, more likely a bug...
The app is complex, some issues can be tricky to analyze.
Anyway, glad that you're up and running
| coollector.com https://www.coollector.com/ |
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| Coollector won't load after update (March 23rd) https://www.coollector.com/viewtopic.php?f=1&t=2536 |
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| Author: | Skavau [ Thu Mar 23, 2023 9:16 pm ] |
| Post subject: | Coollector won't load after update (March 23rd) |
The file just hangs when you click it. It also eats the CPU. EDIT: Oops, wrong forum. |
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| Author: | (cool) Hector [ Thu Mar 23, 2023 9:47 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Mac or Windows? |
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| Author: | Skavau [ Thu Mar 23, 2023 10:17 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Windows |
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| Author: | (cool) Hector [ Thu Mar 23, 2023 10:42 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Here's the exe of version 4.21.3 so you can continue using the app: https://www.coollector.com/Coollector.4.21.3.exe But it would be great if you could give me some clues about the bug of the new version... Does the app display something or nothing at all? Can you use version 4.21.3 to put the app in a state where the new version doesn't crash? Well, any clue you can get by comparing the two versions... |
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| Author: | Skavau [ Thu Mar 23, 2023 10:46 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Quote: But it would be great if you could give me some clues about the bug of the new version... Does the app display something or nothing at all? Can you use version 4.21.3 to put the app in a state where the new version doesn't crash? Well, any clue you can get by comparing the two versions... Nothing loads at all. I click into it and it just hangs in the background, eating up my CPU. |
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| Author: | (cool) Hector [ Thu Mar 23, 2023 10:53 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Does the old version work? |
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| Author: | Skavau [ Thu Mar 23, 2023 10:57 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
It might be something up with my computer. Not sure why. |
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| Author: | Skavau [ Thu Mar 23, 2023 11:02 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
I had to completely uninstall it, and reinstall it with the new version which now works. Not sure if your update corrupted or my PC corrupted it. |
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| Author: | (cool) Hector [ Thu Mar 23, 2023 11:07 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Probably not your PC, more likely a bug... The app is complex, some issues can be tricky to analyze. Anyway, glad that you're up and running
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| Author: | Skavau [ Thu Apr 13, 2023 9:59 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
It did it again. Sometimes if your PC restarts/crashes with Coollector running it seems to basically break the program and you need to reinstall it. Just some info for you here. |
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| Author: | (cool) Hector [ Thu Apr 13, 2023 11:22 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Skavau wrote: Just some info for you here. Thank you for the info. Skavau wrote: Sometimes if your PC restarts/crashes with Coollector running it seems to basically break the program and you need to reinstall it. I'm surprised that it breaks the program. I'm even more surprised that your PC crashes this often 
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| Author: | Skavau [ Thu Apr 13, 2023 11:23 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
It was a restart for updates. Basically Coollector being force closed sometimes doesn't like it |
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| Author: | (cool) Hector [ Thu Apr 13, 2023 11:36 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Skavau wrote: It was a restart for updates. Basically Coollector being force closed sometimes doesn't like it Nice info, I'll try to reproduce, thanks! |
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| Author: | Skavau [ Tue Apr 18, 2023 2:47 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Seems like each time I update the database I have to uninstall, then redownload your program otherwise it just hangs after each update without loading. |
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| Author: | (cool) Hector [ Tue Apr 18, 2023 3:02 pm ] |
| Post subject: | Re: Coollector won't load after update (March 23rd) |
Skavau wrote: Seems like each time I update the database I have to uninstall, then redownload your program otherwise it just hangs after each update without loading. Thank you very much for the feedback, hopefully I'll be able to have a look at it before the next update. If there are oher users with the same issue, I'd appreciate that they report too, thanks! |
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