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| missing all files https://www.coollector.com/viewtopic.php?f=1&t=2868 |
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| Author: | tonysclassicmovies [ Thu Aug 14, 2025 5:02 am ] |
| Post subject: | missing all files |
It's been over a year and a new computer since I have used Coollector on my PC. I opened up Coollector and I have no movies. I tried downloading all of my backups but only tried the most recent. It states Coollector is already running. How can I resolve? Thank you. |
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| Author: | (cool) Hector [ Thu Aug 14, 2025 9:40 am ] |
| Post subject: | Re: missing all files |
tonysclassicmovies wrote: It states Coollector is already running. How can I resolve? If you can't find the instance of Coollector which is already running, even with the task manager, the easier is to restart your computer. |
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| Author: | tonysclassicmovies [ Thu Aug 14, 2025 2:03 pm ] |
| Post subject: | Re: missing all files |
I restarted the computer and same result. I closed the Coollector program and tried to just open the backup file and received this error: Aborting, please try again ERROR: can't read file It then shows the path on my C drive Either the file is damaged (most likely) or something is blocking access to it (could be your antivirus) I have my antivirus shutoff. |
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| Author: | (cool) Hector [ Thu Aug 14, 2025 2:08 pm ] |
| Post subject: | Re: missing all files |
tonysclassicmovies wrote: I closed the Coollector program and tried to just open the backup file Yes, Coollector must be closed when you double click a backup file to check its content. tonysclassicmovies wrote: Either the file is damaged Please send it to me so I can test it. My email is: hector at coollector dot com |
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| Author: | (cool) Hector [ Thu Aug 14, 2025 2:17 pm ] |
| Post subject: | Re: missing all files |
I checked your backups on the server and indeed your last backup (2024.04.11) is empty, I don't know why. Your backups before that are all fine (starting with 2023.10.30). You said that you have a new computer, that's too bad, maybe you could have found a better backup on your computer. |
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