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lost my license https://www.coollector.com/viewtopic.php?f=1&t=992 |
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Author: | dcole4757 [ Sat Oct 06, 2012 4:36 am ] |
Post subject: | lost my license |
I purchased my Coollector movie database from the app store and now I cannot find my license key anywhere. I thougth I had it but can not find it. I do have proof of purchase. Can someone help me? Thanks Dan Cole |
Author: | (cool) Hector [ Sat Oct 06, 2012 9:16 am ] |
Post subject: | Re: lost my license |
First of all, thank you very much for supporting our work ! If you bought on the Mac App Store, then you don't really have a license. You can simply connect to the Mac App Store with your Apple ID, and install the program again. Unfortunately, the Mac App Store version is 4 months old. I have submitted a new version to Apple, but it's still waiting to be reviewed. If you send me a private message with your proof of purchase, I'll give you a license for the version from our site. And if you want you'll switch to the Mac App Store version when it's updated. |
Author: | (cool) Hector [ Sat Oct 06, 2012 9:20 am ] |
Post subject: | Re: lost my license |
If you've used the version from our site, the version from the Mac App Store might give an error message when you'll install it. That happens when you've added a movie that's not present in the 4 months old database of the Mac App Store. If that happens, I advise you to wait for the Mac App Store version to be updated, and use the version from our site in the meanwhile. |
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