Backup & Publish crash

[astonpwr]

Hi there,

I've just tried to add to my backups on the server and found that as soon as I hit the 'Backup & Publish' button, Coolector crashes every time. I have several backups already uploaded and I can view the list of them without any trouble.

Hopefully, you can make some sense of it.

Thanks,
Peter

Coollector.dmp

(380.33 KiB) Downloaded 470 times

Coollector.xml

(7.5 KiB) Downloaded 455 times

[(cool) Hector]

Please send me your coollection file so I can make the test with it.

You'll find your coollection file with the menu "Help->Locate the coollection file".

http://www.coollector.com/help.html#coollection

My email address is: hector at coollector dot com

[astonpwr]

It turns out I had to reinstall my OS so, after reinstalling Coolector and letting it update to the latest program version, I've been able to resume uploading backups. I have the program on a Windows 8 PC as well, which I will check to make sure is also working again. I'm going to treat this as closed and I'll re-post if I encounter the problem again.



Cheers,
Peter

[(cool) Hector]

Glad that it works

[swarupbasak72]

Why not a option for uploading the full MyCoollection.cool to the backup server?It could be really helpful to the users on accidental system crash and they could easily recover the MyCoollection.cool file from the server.

By the way,Backup & Publish problem still not solved.For me it worked fine for several times.
But now it is not working.Tried several times but no help.Whenever I download the backups saved on the server I found the backups are almost 18 months old.

[(cool) Hector]

Why not a option for uploading the full MyCoollection.cool to the backup server?It could be really helpful to the users on accidental system crash and they could easily recover the MyCoollection.cool file from the server.

It's already the case. When you make an online backup, the program makes sure that your last 10 automatic backups are stored on the server.

Whenever I download the backups saved on the server I found the backups are almost 18 months old.

Almost a year ago, we've changed how the backups are named, to include the date into the name. MyCoollection90.cool is a file name from the old convention. It looks like Coollector is confused and thinks that MyCoollection90.cool is a recent backup, when in fact it's an old one.

Please use the menu "Help->Locate the automatic backups" and tell me what kind of file names you have. That will help me to understand the bug and fix it.

If you remove from your backups folder all the backups with the old kind of names, everything should work fine. But it's better if I fix this bug for good.

[(cool) Hector]

Please replace your current Coollector.exe with this one:

http://www.coollector.com/Coollector.exe

The bug should be fixed

[swarupbasak72]

The bug should be fixed

Not fixed yet.

If you remove from your backups folder all the backups with the old kind of names, everything should work fine.

Tried this but no change.I think you should delete all my backups from the server.Hope that works.

Almost a year ago, we've changed how the backups are named, to include the date into the name.

I noticed that.

Tell me what kind of file names you have. That will help me to understand the bug and fix it.

Here are the last 5 backups name..........

MyCoollection.2015.02.06.104818
MyCoollection.2015.02.06.222622
MyCoollection.2015.02.07.092516
MyCoollection.2015.02.07.092902
MyCoollection.2015.02.07.193814

[(cool) Hector]

Not fixed yet.

I'm looking into it...

[(cool) Hector]

I think I've nailed it for good.

Please replace your current Coollector.exe with this one:

http://www.coollector.com/Coollector.exe

[swarupbasak72]

And Here We Go.......
Finally it solved.
A Million Thanks to You.

[(cool) Hector]

A Million Thanks to You.

Thank you very much for reporting when you find a bug!

[swarupbasak72]

Thank you very much for reporting when you find a bug!

My Pleasure.

Like your quick update. it's good for the new users.

[(cool) Hector]

Like your quick update. it's good for the new users.

In fact, this bug happens only to old users, not new users.

[swarupbasak72]

Like your quick update. it's good for the new users.

In fact, this bug happens only to old users, not new users.

I mean to say 3 Updates in 4 days.Very quick update.
Version 4.4.1 (FEB 07, 2015)
Version 4.3.9 (FEB 06, 2015)
Version 4.3.8 (FEB 04, 2015)