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Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 4:20 pm
by Spiedermensch
After I upgraded to the latest version crashes pop up in two ways.
If I select certain movies to view actors
or if i do a movie title search for the same movies.
It doesn't happen with all movies just a random mix throughout the database.
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 4:34 pm
by (cool) Hector
Please tell me which titles.
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 4:51 pm
by organiq
for example (but basically there is >50% chance that program will crash):
Mad Max 4
Paper Moon
...
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 6:30 pm
by (cool) Hector
organiq wrote:basically there is >50% chance that program will crash
Wow!
Are you in single-pane mode? Does it show an error message? Does it generate a crash dump?
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 6:31 pm
by Spiedermensch
Just a few Examples
Supermansion
10th Kingdom
American Pie Band Camp
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 6:33 pm
by Spiedermensch
No Crash Dump Generated that I can find. I'm running the portable Version it crashes in single and double pane modes.
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 6:41 pm
by (cool) Hector
Spiedermensch wrote:Just a few Examples
Supermansion
10th Kingdom
American Pie Band Camp
It doesn't crash for me, so maybe it's a problem with your coollection file or with your movie database file.
To make sure that your movie database file isn't damaged, please download version 4.6.5 setup and install it (don't uninstall anything, just install) and tell me if it helps.
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 6:58 pm
by Spiedermensch
it looks like it's my coollection file. When It's not there it works I'll see if my last backup works
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 7:26 pm
by (cool) Hector
Spiedermensch wrote:it looks like it's my coollection file. When It's not there it works I'll see if my last backup works
Let me know how it goes with the backups.
Please make a copy of your corrupted coollection file and send it to me.
Here's my email:
hector at coollector dot com
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 7:52 pm
by organiq
Hi Hector,
it didn't change on backup database - I did try 3 of the latest (all dated BEFORE update) backups and the program keeps crashing. ;(
EDIT: dual- or single-panel did not change the issue, both are crashing
EDIT2: program is working well without (=with new) database
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 7:53 pm
by Spiedermensch
files on the way
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 8:04 pm
by (cool) Hector
Who's talking? Organiq or Spiedermensch? Are you the same person?
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 8:05 pm
by Spiedermensch
Spiedermensch - I'm sending my files. I think someone else has the same problem
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 8:05 pm
by organiq
nope, not the same person.
Re: Coollector Crashing after most recent update.
Posted: Fri Dec 11, 2015 8:18 pm
by (cool) Hector
Thank you very much for the coollection file, problem was very easy to identify
I had made a small change on the way the program displays the location of a file, and unfortunately I've introduced a bug.
I'm working on a fix. I'll give you the fixed exe as soon as it is ready, and I'll release version 4.6.6 as fast as possible.