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Issue with Coollector App – YouTube Button Crash
https://www.coollector.com/viewtopic.php?f=2&t=2800
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Author:  chino20 [ Mon May 19, 2025 11:20 am ]
Post subject:  Issue with Coollector App – YouTube Button Crash

Hello,

I’m experiencing a problem with the Coollector application. Whenever I click on the YouTube button, I receive an error alert, and the app closes automatically. I would greatly appreciate your assistance in resolving this issue, as I rely heavily on the application and would like to use it without any interruptions.


Attachments:
Screenshot 2025-05-19 093654.png
Screenshot 2025-05-19 093654.png [ 12.1 KiB | Viewed 187 times ]

Author:  (cool) Hector [ Mon May 19, 2025 3:24 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

I can't reproduce that bug, have you tried with several different movies?

Also are you using the latest version 4.23.2?

Author:  chino20 [ Mon May 19, 2025 4:25 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

I can't reproduce that bug, have you tried with several different movies?
Yes, movies and actors.

Also are you using the latest version 4.23.2?
Yes

I hope the problem will be solved as soon as possible.

Author:  (cool) Hector [ Mon May 19, 2025 5:12 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

Do you have a Mac or a PC?

Author:  chino20 [ Mon May 19, 2025 5:15 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

Do you have a Mac or a PC?
PC

Author:  (cool) Hector [ Mon May 19, 2025 5:41 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

I wonder if it might be a problem with you web browser...

Does it work when you click the IMDb icon? Does it bring you to the IMDb page?

Author:  (cool) Hector [ Mon May 19, 2025 5:41 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

What version of Windows do you have?

Author:  chino20 [ Mon May 19, 2025 5:54 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

Does it work when you click the IMDb icon? Does it bring you to the IMDb page?
IMDB Yes but Youtube No

What version of Windows do you have?
Windows 11 Pro
24H2
26100.4061

Attachments:
Screenshot 2025-05-19 185135.png
Screenshot 2025-05-19 185135.png [ 8.33 KiB | Viewed 162 times ]

Author:  (cool) Hector [ Mon May 19, 2025 6:05 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

It's a really weird bug, I don't understand why I can't reproduce it.

Please go to the movie "Inception (2010)" and tell me if it happens too.

Author:  chino20 [ Mon May 19, 2025 6:27 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

Please go to the movie "Inception (2010)" and tell me if it happens too
Same problem

*Also, I just discovered that when I copy the movie name and then paste it into the search box, I get the same problem.

Note
this problem has been with me for a long time but today I got tired of it.

Author:  (cool) Hector [ Mon May 19, 2025 6:47 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

Is it better with this version?

https://www.coollector.com/Coollector_TEST.exe

Author:  chino20 [ Mon May 19, 2025 7:13 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

Is it better with this version?
No, and if I select an actor, the app crashes and closes.

Attachments:
Screenshot 2025-05-19 200920.png
Screenshot 2025-05-19 200920.png [ 5.41 KiB | Viewed 139 times ]

Author:  (cool) Hector [ Mon May 19, 2025 7:24 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

What about this one?

https://www.coollector.com/Coollector_TEST2.exe

About the actor crash, could you please help me reproduce? Are you in single or dual pane mode? What do you do exactly?

Author:  chino20 [ Mon May 19, 2025 7:38 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

What about this one?
Same Problem

Attachments:
Screenshot 2025-05-19 203245.jpg
Screenshot 2025-05-19 203245.jpg [ 1.01 MiB | Viewed 131 times ]

Author:  (cool) Hector [ Mon May 19, 2025 7:51 pm ]
Post subject:  Re: Issue with Coollector App – YouTube Button Crash

What about this one?

https://www.coollector.com/Coollector_TEST3.exe

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