moxo00 wrote:
I think that I have been entering data faster than the programme could process, hence the lock up.
I don't think it's possible to enter data too fast. Can't be the explanation
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| data base updates https://www.coollector.com/viewtopic.php?f=2&t=896 |
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| Author: | moxo00 [ Tue Apr 17, 2012 3:50 pm ] |
| Post subject: | data base updates |
I have tried to update the data base 3 times. The download is ok, but a report is generated as being unable to open the files, error code 13. I am running the programme on an iMac using Lion. Any help would be appreciated. |
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| Author: | (cool) Hector [ Tue Apr 17, 2012 4:32 pm ] |
| Post subject: | Re: data base updates |
What version of Coollector are you using ? Have the updates worked before ? We have several update servers. I have re-uploaded the files to all the servers, in case that one of them had a problem. Please give it another try. |
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| Author: | moxo00 [ Tue Apr 17, 2012 7:57 pm ] |
| Post subject: | Re: data base updates |
Hi, I'm using version 3.20.9 The error message reads: Can't open file'?Applications/Coollector Movie Database.app/Contents/Resources//english.movies.dat' (error 13: Permission denied) I acquired the prog. this week from Apple Apps. I am still in the process of entering my dvds' I also got a (failed in GetSubBitmap0; So far, the programme crashes after about 20 entries being entered. I am currently up to 500+ entries with a few to go, I assume that there is't a limit? Regards |
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| Author: | (cool) Hector [ Tue Apr 17, 2012 11:25 pm ] |
| Post subject: | Re: data base updates |
moxo00 wrote: I acquired the prog. this week from Apple Apps. Thanks for the information. The update process is different with the Mac App Store. I'll make some testing. moxo00 wrote: I also got a (failed in GetSubBitmap0; So far, the programme crashes after about 20 entries being entered. I'm very surprised by your bad experience. I'll try to reproduce those bugs on my computer. |
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| Author: | (cool) Hector [ Wed Apr 18, 2012 12:07 am ] |
| Post subject: | Re: data base updates |
moxo00 wrote: failed in GetSubBitmap0 At what moment do you get that message ? When you browse the database ? Or only when you add a video ? moxo00 wrote: So far, the programme crashes after about 20 entries being entered. What method do you use to enter your videos ? Do you make a barcode search ? Do you click the "ADD" button ? Do you add from an existing video ? At what moment does it crash ? Is it immediatly after you click the "add as owned" button ? And when you launch the program again, was your entry saved ? Or is it lost ? moxo00 wrote: I am currently up to 500+ entries with a few to go, I assume that there is't a limit? No limits of course. We have users with thousands of videos. |
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| Author: | (cool) Hector [ Wed Apr 18, 2012 1:10 am ] |
| Post subject: | Re: data base updates |
moxo00 wrote: So far, the programme crashes after about 20 entries being entered. Is it possible that you are suffering from this bug ? http://www.coollector.com/viewtopic.php?f=2&t=895 Does it happen when you click while the video is not highlighted, and it doesn't crash if you make sure that it is highlighted ? I have fixed this bug and the fix will be included with the next version of the program. |
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| Author: | (cool) Hector [ Wed Apr 18, 2012 6:58 pm ] |
| Post subject: | Re: data base updates |
moxo00 wrote: The download is ok, but a report is generated as being unable to open the files, error code 13. I am running the programme on an iMac using Lion. Indeed, I've been able to reproduce this bug by using a guest account on Lion. It's the only case where this bug happens. This bug doesn't happen with an admin account, and it doesn't happen on Snow Leopard even with a guest account. Please log in as administrator and tell me if the update goes fine. I will modify the update process to work even with a guest account on Lion. Thank you very much for your feedback ! |
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| Author: | (cool) Hector [ Wed Apr 18, 2012 7:04 pm ] |
| Post subject: | Re: data base updates |
Please help me to reproduce the other bugs, and I'll release a new version as soon as possible. |
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| Author: | (cool) Hector [ Wed Apr 18, 2012 10:39 pm ] |
| Post subject: | Re: data base updates |
I have re-submitted the version 3.21.1 to the Mac App Store, to include all the bug fixes (except the GetSubBitmap0 error which I can't reproduce). It's now one week that the status of 3.21.1 is "waiting for review". Hopefully it'll be reviewed and added soon. |
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| Author: | moxo00 [ Fri Apr 20, 2012 10:39 am ] |
| Post subject: | Re: data base updates |
My entry method is...type into search. select correct item. add as owned. close. I have just added 8 entries and experienced a crash. This generated a crash report. The key phrases seem to be: EXC_BAD_ACCESS(SIGSEGV) and KERN_INVALID_ADDRESS. When I first opened the prog today, I clicked on 'Update'. Some 52K enties were downloaded, then error 13 was noted and the database failed to update. I trust that this answers some of your queries. Regards |
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| Author: | (cool) Hector [ Fri Apr 20, 2012 11:25 am ] |
| Post subject: | Re: data base updates |
moxo00 wrote: My entry method is...type into search. select correct item. When you do that, does it happen that you only use the keyboard and don't have to move the mouse ? Your mouse is still above the "add" button and you click it ? In that case, the "add" button isn't greyed as it should be, and the program will crash later. It's a bug that I've fixed, I'm just waiting for Apple to add the new version on the App Store. moxo00 wrote: The key phrases seem to be: EXC_BAD_ACCESS(SIGSEGV) and KERN_INVALID_ADDRESS. Sorry, that's not enough information. moxo00 wrote: enties were downloaded, then error 13 was noted and the database failed to update. You're not using an admin account, are you ? If so, that's also a bug that I've fixed. About the GetSubBitmap0 error, does it happen often ? And what are you doing when it happens ? |
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| Author: | moxo00 [ Tue Apr 24, 2012 10:53 am ] |
| Post subject: | Re: data base updates |
Hi, I have just changed the preferences on the .dat file. The programme updated properly. I think that I have been entering data faster than the programme could process, hence the lock up. So at the moment, all seems to be well. Thank you for your assistance. Regards. |
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| Author: | (cool) Hector [ Tue Apr 24, 2012 11:37 am ] |
| Post subject: | Re: data base updates |
moxo00 wrote: I think that I have been entering data faster than the programme could process, hence the lock up. I don't think it's possible to enter data too fast. Can't be the explanation
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