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 Post subject: Can't enter license key
PostPosted: Mon Feb 10, 2014 12:59 am 
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Hi, I am new to the program... and loving using it too. So I bought a key and got it, thanks. But now I am unable to enter it into the program. I am running Win 8.1 on HP Rove20. The program runs fine (though no apparent access to skins either). Please help. Thanks very much !


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 Post subject: Re: Can't enter license key
PostPosted: Mon Feb 10, 2014 4:59 am 
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siren wrote:
Hi, I am new to the program... and loving using it too.
:D


siren wrote:
Hi, I am new to the program... and loving using it too. So I bought a key and got it, thanks.

Thank you very much for supporting our work by buying a license!


siren wrote:
But now I am unable to enter it into the program.

What happens exactly? The program tells you that you've entered an invalid license key? Because I've just tested your license information, and it worked fine on my computer.


siren wrote:
The program runs fine (though no apparent access to skins either).

What happens when you select the menu "Tools->Skin Selector" then click the tab "Public Skins"? If you're connected to the internet (it won't work offline), you should find 28 public skins that you can download by clicking the button "install".


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 Post subject: Re: Can't enter license key
PostPosted: Mon Feb 10, 2014 11:09 pm 
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What happens when I try to enter license key:

I start the program. Click on "Enter License key" and get the dialogue box "licence information" just fine. But then I cannot click my cursor into either field. It just does not appear at all....

But I tried it again this morning and just started typing my username anyway and got that in (got that far before, but could not get the code in), the tabbed several times and started typing key and it worked ! So all good.

The problem was just the unexpected behaviour. We are all so used to seeing that friendly little blinking cursor that it confuses us ! Also, it appears I cannot copy the key from my email as there is no insertion point.

Thanks for replying. It is working now - though maybe this might confuse others, so a tweak might be good.

siren


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 Post subject: Re: Can't enter license key
PostPosted: Mon Feb 10, 2014 11:53 pm 
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Indeed, it's not normal that there's no blinking caret. Now I understand why you've had troubles.

I hadn't noticed it, but this bug happens to me too (the caret becomes visible as soon as there's some text, but invisible otherwise).

Thank you very much for reporting this bug that was introduced a few versions ago. Of course, it'll be fixed with the next version.


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 Post subject: Re: Can't enter license key
PostPosted: Tue Feb 11, 2014 12:01 am 
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I've just looked at my code, and it was such a stupid bug :doh:

Sorry for the trouble :(


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