It is currently Mon Nov 20, 2017 11:02 pm

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: Online Backup is not working
PostPosted: Sun May 04, 2014 8:05 am 
Offline
User avatar

Joined: Sat Jan 21, 2012 11:04 am
Posts: 957
Location: India
whenever i am going on star wars episode 4 on coollector movie database,it closes. :worried:
I noticed that one of my owned movie is blank.
So i go for the online back up & publish and it's works fine.
But when i downloaded the backups saved on the server,i found that back up files are almost one years old. :(
Please help............ :sos: :sos:

_________________
"Coollector is a Drug,I am addicted " -Swarup Basak


Top
 Profile  
 
 Post subject: Re: Online Backup is not working
PostPosted: Sun May 04, 2014 11:36 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5861
swarupbasak72 wrote:
whenever i am going on star wars episode 4 on coollector movie database,it closes. :worried:
I noticed that one of my owned movie is blank.

Please send me your coollection file. You'll find it with the menu "Help->Locate my coollection file".

My email address: hector at coollector dot com


swarupbasak72 wrote:
But when i downloaded the backups saved on the server,i found that back up files are almost one years old. :(

Thank you very much for reporting this bug. I think I've understood what's happening, and I'll fix the problem with the next version.


Top
 Profile  
 
 Post subject: Re: Online Backup is not working
PostPosted: Sun May 04, 2014 11:46 am 
Offline
User avatar

Joined: Sat Jan 21, 2012 11:04 am
Posts: 957
Location: India
Thanks. :hi:

_________________
"Coollector is a Drug,I am addicted " -Swarup Basak


Top
 Profile  
 
 Post subject: Re: Online Backup is not working
PostPosted: Tue Aug 05, 2014 4:22 am 
Offline

Joined: Sun Aug 03, 2014 9:58 pm
Posts: 1
I am having problems with uploading to online backup and publish when I sign in with my user name and password and try to upload I receive same message over and over wrong user name +password, it is the same as what I use to sign into this form , anyone out there that can help.


Top
 Profile  
 
 Post subject: Re: Online Backup is not working
PostPosted: Tue Aug 05, 2014 7:25 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5861
Bandit56 wrote:
I am having problems with uploading to online backup and publish

Hi Bandit56!

Yesterday I've answered the mail that you've sent me, but visibly you didn't get my mail, maybe it went into your spam box. Anyway, here's my answer again:


> Just bought collector

Thank you very much for your purchase!


> Just tried putting my backup on server several
> times over last 3 hours always with same error
> message , wrong name and password.

I've just tried, and the service is up and running. We'll try to understand what went wrong for you....


> even tried creating difference account
> ptrck56 and password receiving same
> message, can you help?

I wonder if maybe your password may contain a character that the script is choking on. Do you have characters in your password that are not letters or numbers? Could you please make the test to change your password with one that contains only letters and numbers. If we determine that the bug comes from a special character, I'll look at the script to fix the problem.

Best regards,
Hector.


Top
 Profile  
 
 Post subject: Re: Online Backup is not working
PostPosted: Wed Aug 06, 2014 8:42 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5861
> Thanks Hector,
> changed password to just letters and numbers , and it worked, the character
> that was on password was the number sign #.
> Thanks again for the help, much appreciated!

Thank you very much for your help too!

I've had a first look at the code, and unfortunately it's not something trivial. I don't have the solution yet, but I'll keep working on it until I can fix this damn bug!


Top
 Profile  
 
 Post subject: Re: Online Backup is not working
PostPosted: Wed Aug 06, 2014 10:49 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5861
Ok, I've found the explanation! :V:

Unfortunately, the problem doesn't come from the server, but from the program itself. That means that I must release a new version of Coollector to fix the bug. In my opinion, this bug isn't worth releasing a new version just for it (I've released version 4.2.5 only a few hours ago). It'll be fixed with the release of version 4.2.6, in about a week.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 7 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2017 phpBB Group