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 Post subject: restart program-delete owed movies
PostPosted: Sun Sep 07, 2014 2:00 pm 
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Joined: Mon Feb 06, 2012 11:53 pm
Posts: 5
Hi! I have a problem.....I scan my video files,then i add the recognised and ok 1546 owed
When i restart the program 0 owed and i have to do the same again. Help me please....


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 Post subject: Re: restart program-delete owed movies
PostPosted: Sun Sep 07, 2014 4:05 pm 
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Joined: Tue Sep 27, 2005 2:28 am
Posts: 5863
The file that stores your data is called the coollection file. It seems that your coollection file is located in a place where the program isn't allowed to write.

Please select the menu "Help->Locate my coollection file", and tell me where it is located. Do you have a way to change the attribute of the folder to allow write access?


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 Post subject: Re: restart program-delete owed movies
PostPosted: Sun Sep 07, 2014 7:45 pm 
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Joined: Mon Feb 06, 2012 11:53 pm
Posts: 5
its on my documents/Coollector


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 Post subject: Re: restart program-delete owed movies
PostPosted: Sun Sep 07, 2014 8:01 pm 
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Joined: Tue Sep 27, 2005 2:28 am
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The folder "My Document" is on C:\, or there's something special about its location ?

Please make the test of rating a movie, then closing the program. Is the rating still there when you open the program again?


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 Post subject: Re: restart program-delete owed movies
PostPosted: Sun Sep 07, 2014 8:06 pm 
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Joined: Tue Sep 27, 2005 2:28 am
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I've already had the case of a user whose system prevented Coollector from writing to the disk. Unfortunately, we've never been able to understand why :worried:

So we've had to use a workaround, which is to copy your coollection file to another location (for example on your desktop). Then, instead of launching the program Coollector itself, you'd double-click the coollection file from where it is.

Sorry for the trouble. I'd really like to have a better solution. But at least that solution works...


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