It is currently Sun Jan 21, 2018 4:46 pm

All times are UTC + 1 hour [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
 Post subject: Update Problem
PostPosted: Sun Jul 01, 2007 12:20 pm 
Offline

Joined: Sun Jul 01, 2007 11:55 am
Posts: 2
just carried out clean re-install of xp and now loading back up programs. Old version of Collector with my libary works fine, but when i try to update program all i get is "collector.exe has encountered a problem and needs to close" Have loaded up latest version which works fine, however if i copy my old library cool file in then same error happems? Can someone help please or do i need to reload my library of films back one by one into the new version of the program?
J


Top
 Profile  
 
 Post subject:
PostPosted: Sun Jul 01, 2007 12:41 pm 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5937
Newnham wrote:
do i need to reload my library of films back one by one into the new version of the program?

Of course not !

I'm not certain what's happening, but if you have installed Coollector 1.11, try deleting the file "indexing.dat" which is inside the directory \Coollector\Database\ and tell me if it helps.

If it doesn't work, you'll have to send me your cool file.


Top
 Profile  
 
 Post subject: Update Problem
PostPosted: Sun Jul 01, 2007 9:24 pm 
Offline

Joined: Sun Jul 01, 2007 11:55 am
Posts: 2
Thanks for quick response, tried deleting indexing.dat but made no difference. Collector 1.11 works fine but as soon as i click on my old mycollection file error and shuts down. Any other suggestions?
J


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jul 02, 2007 12:03 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5937
Mail me your cool file at hector at coollector dot com and I'll investigate.


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jul 02, 2007 1:01 am 
Offline
User avatar

Joined: Tue Sep 27, 2005 2:28 am
Posts: 5937
Alright, I have fixed your coollection. Hope you received it 8)

P.S: it's not related to updating to v1.11. The file got slightly corrupted before that (I still don't know how).


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC + 1 hour [ DST ]


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


Powered by phpBB © 2018 phpBB Group